When checking out I was charged for breakfast over a period of two weeks.
Although I didn't have breakfast at the hotel, the receptionist was unwilling
to correct the invoice. It was not possible she said, because the billing was 'digital'.
She was not willing to check the daily breakfast attendance list.
The rooms are OK. However the mattress showed stains. The hotel has a certain
reputation.
I spent two nights in this hotel recently, big, with a lot of positive things. Rooms are comfortable and quite big, big beds and comfortable, good to rest after a busy day.
Bathroom also big and well equipped
Young people working at the reception and in the restaurant, good service.
The restaurant is good, we had dinner both days, friday was all perfect, Saturday the hotel and restaurant was totally full of people and it took longer time.
Breakfast bufé súper, with a lot of things, made
Minute omelettes or eggs, fresh juice and fruits, and all the things you could want for a good breakfast.
just one thing made me being lost the two first time I went from my room to the lobby, if you are in the second floor like me, you have to go first to the first one, depending on which part of the second floor you have to take a different elevator, in my case was in front of room 141, and then to your room, so better if you ask for a room on the first floor, or maybe ground floor. A bit complicated until you have your way memorized.
Hotel Akersloot offers quiet and luxurious rooms, an impressive breakfast buffet and high-quality food in the restaurant.
The gym is free to use and has sufficient equipment (BUT the free weights are partially not labelled and only go up until 30kg), the indoor pool is nice and big.
Everything is very clean and the staff, especially in the restaurant, is really kind and helpful.
Could be more environmentally friendly though! (single-use plastic cups in the rooms and in the gym, towels got renewed even though we would have reused them, windows can't be opened, so AC has to be used, plastic packaging at the buffet etc...)
Stayed here at the beginning of June at the end of a motorcycle tour with fifteen other motorcyclists and spouses. The hotel has a massive car park and is just of the motorway for easy access. on checking in, the receptionist asked if we required breakfast, which would cost extra on our booking price. I pointed out that we had booked breakfast as part of our deal and produced a hard copy of the booking.I could hear my friend getting the same treatment from the receptionist booking him in alongside us. is this a ploy or do the staff need retraining? Our room was everything that we could have wanted with a large comfortable bed, plenty space and a clean modern en suite bathroom. There was tea/coffee making facilities with a large flatscreen tv. Breakfast was great with a massive choice.
we stopped at this hotel for one night on our travels through Holland and despite external appearances were very impressed with how luxurious this hotel was. The pool and gym facilities were excellent and rooms and restaurant very fresh and clean. we would definitely recommend.
