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Richard P
Caerphilly, United Kingdom

Mixed Review

4.0 of 5 bubblesReviewed 31 May 2019
I regularly attend this area on business (twice per month) so I thought that I would try this hotel for a change. First thing - it's huge!

The location is handy for commuting, but not for walking anywhere. It's on the freeway, but in the middle of nowhere.

The rooms themselves were quite nice, the ensuite was massive with a jacuzzi bath.

I had an issue with Mosquitoes in my room, they apologised and moved me straight away (with a bottle of bubbly to say sorry). Other than the bites, I had a really good night's sleep (with no issues in the new room).

The breakfast was really good and the staff were attentive.

The value was okay - but not cheap by the time that you'd paid for breakfast.

I like to walk to restaurant's / bars, so not sure that this is the place for me.
Date of stay: May 2019
Trip type: Travelled on business
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed 29 April 2019

The hotel is really well located for us since we attended to visit the tulips and has great public areas such as the porche, the lounge and the pastry shop. The room was quite big and comfortable.
The room cleaning was poor, the wet towels were crumpled on top of the heather. Our baby's crib was not made and we paid extra for this. The dirty plates were left on the room.

Date of stay: April 2019
Trip type: Travelled as a couple
Thank Tiago E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2018 via mobile

We stayed in both the Pool suite and the Hollywood suite on different occasions. Both times where absolutely amazing as with all Van der Valk suites they all have there own charm and ambiance.

The pool suite is absolutely amazing in a very luxurious way! The ambiance/decor is not as romantic as in the hollywood suite but regardless still an amazing experience to have your own private pool in your suite! The pool is pretty big, heated nicely and just lavish all in all :) Also a jacuzzi in the suite extra ;) Very luxurious!

The Hollywood suite is also beautifull, a very romantic setting for a night to remember. Big round bed with a mirror on the ceiling. Big round jacuzzi with also a mirror on the ceiling. A sauna as well. A dance pole. Luxurious and romantic in one.

As with all Van der Valk our experience with check in, parking, breakfast in the room, roomservice is always great! Lot of possibilities if you ask and they are always helpfull with everything we ask for.

All in all great experiences with this hotel and the suites. Everything is taken well care off and am always happy with their service and the beautiful suites they offer.

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank SL212012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2018

Stayed for three nights when working in the area. Large hotel, situated beside one of the main motorways.

Hotel has large reception and restaurant area, along with a bar and outside seating area too. There's also several vending machines for snacks / soft drinks dotted around the hotel. Plenty service staff on duty too. Reception staff are friendly and professional.

Rooms are large and modern, with a good bathroom area too. Wi-Fi coverage is also good.

Breakfast is buffet style and very comprehensive.

Pricing was good value for the standard of outlet and service.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank PDScotland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2018 via mobile

Worth staying a few nights if you are in the area. Rooms are clean and spacious and the restaurant is well worth the money. Will return here for sure. Staff are very friendly and the hotel often has deals.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank David M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2018 via mobile

Modern, centrally located hotel/restaurant with busy local clientele. Large, modern well appointed guest rooms. Huge full service restaurant and coffee shop. Spectacular Sunday Brunch, reasonably priced that appeared to be a special occasion destination for locals. Large pool, sauna and workout facility. Centrally located between Amsterdam and Alkmaar, so convenient to most North Holland destinations but best accessed by car. Public transportation consists of public bus from hotel to area train stations.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank tchout02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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