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All reviews plenty of sunbeds pool area relaxing holiday every other day amstel beer self service animation guy plenty of choice on tap lick of paint music quiz evening entertainment sea front met some lovely people bbc world news salad soft drinks
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Reviewed 26 January 2016

Not the usual type of hotel we visit but very satisfied .bungalow very adequate for your holiday need.for a three star hotel the food was always very good and we always found something we liked.staff in the restaurant and bar work very hard always very quick to bring your drinks.never had a problem getting a sunbed.lovely walk into playa blanca were they are a lot of shops and restaurants

  • Stayed: November 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Kathleen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 26 January 2016

Dear Guest, Kathleen F,

From the sunny Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially. The whole team wants to thank you for choosing Marconfort Atlantic Gardens to enjoy your holidays and for sharing your holiday experience with all of us, and as you know, happiness when shared increases rather than decreases. It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holidays like you just have done.

We also want to thank you for your lovely comments about your stay at Marconfort Atlantic Gardens. We feel very glad for them. It is great to know that you were very satisfied with your stay, the food and the staff.

We feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. Because of all this today we also want to thank all team members ,they are all great and a big credit for the Hotel. We feel even better because you would recommend to others to book their holidays with us, and also you would try to return and visit us again. Both are our most important aims when we come to work.

You experienced again what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience. No rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphera so you can relax and enjoy a good ambience and meet other nice guests.

We are since now looking forward to seeing you in the future. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Yours faithfuly,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2016

Had a wonderful holiday here - excellent value for what it costs. When we arrived (7th Jan 2016) at about 2.30 pm we got the most lovely welcome from reception. The lady told us to leave the cases in her care and go and have some lunch and a drink. I wish I had asked her name - sorry, as she was just as nice throughout the holiday and when we left. So throughout the holiday we met wonderful staff, ate wonderful food and drunk some very good Sangria (best we have had) and in the evening I had a couple of white rum and cokes as well (and very good they were too). Bungalow was comfortable and very clean - loads of room and in one review I read not enough coathangers! A bugbear of mine - didn't take any - so glad as there were plenty in the double wardrobe.Didn't find the servicing of the bungalow every other day a problem as damp towels could go on the airer in the sun outside on the rear courtyard. I did think our wardrobe smelt a bit damp and that is why I have marked a star down but it wasn't a big enough problem to complain about. We did have a maintenance problem in the bungalow and that couldn't have been sorted faster by a very nice gentleman.

Resort itself superb lovely walks as other people have described - prices in resort really reasonable so don't worry if you have to buy t shirts etc.,

Weather was marvellous.

Would like to mention Thomas Cook (Airtours) - Rep Agi was so nice as was Laura who I think is taking over from Agi. We booked the trip to Fuertenventura including lunch/visit to the sand dunes and it was incredibly good value and would recommend it.

All in all a wonderful holiday - will certainly be going back to the bungalows,

Finally a big thank you to all at the hotel for making it such a lovely two weeks for us.

Room Tip: We had bungalow 125 which had wi-fi as it was quite near reception but saying that it was incredibly quiet.
  • Stayed: January 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank MerseysideJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 26 January 2016

Dear Guest, MerseysideJan,

first of all the whole team wants to thank you for choosing Marconfort Atlantic Gardens to enjoy your holidays and for sharing your holiday experience with all of us, and as you know, happiness when shared increases rather than decreases. It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holidays like you just have done.

We also want to thank you for your great comments about your stay at Marconfort Atlantic Gardens. We feel very glad for them. It is great to know that you would come back so we hope to see you soon!

We feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. Because of all this today we also want to thank all team members ,they are all great and a big credit for the Hotel. We feel even better because you would recommend to others to book their holidays with us, and also you would try to return and visit us again. Both are our most important aims when we come to work.

You experienced again what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience. No rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphera so you can relax and enjoy a good ambience and meet other nice guests.

From the sunny Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially, looking forward to seeing you in the future. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Yours faithfuly,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2016

Just returned from a seven day stay at the Atlantic Gardens in one of one hundred bungalows which were set in well kept mature gardens surrounding three swimming pools. The accommodation was typical Spanish with tiled floors throughout, good sized bedroom and adequate clothing space, the bathroom was equally spacious with a walk in shower, the lounge area had a two person sofa, flat screen TVs and small table with kettle. The restaurant was centrally situated overlooking the pool area and served good choices of food at all meals, the waitresses were very efficient and courteous and drinks were brought to the table very quickly after ordering, the red wine was quite acceptable. I understand that the main food was supplied from the marconfort sister hotel not far away which was five star status, so no complaints there. Beer, soft drinks and coffee self service all day and evenings. Good value for money would return.

Stayed: January 2016
7  Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 25 January 2016

Dear Guest, Stephen S,

first of all we want to thank you for your comments about your stay at Marconfort Atlantic Gardens. We feel very glad for that. It is great to know that you would return so we hope to see you soon!

The whole team wants also to thank you for choosing Marconfort Atlantic Gardens to enjoy your holidays and for sharing your holiday experience with all of us, and as you know, happiness when shared increases rather than decreases. It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holidays like you just have done.

We feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. Because of all this today we also want to thank all team members ,they are all great and a big credit for the Hotel.

You experienced again what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience. No rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphera so you can relax and enjoy a good ambience and meet other nice guests.

From the sunny Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially, looking forward to seeing you in the future. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Kind regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2016

We basically wanted a lazy week in the sun so chose an all-inclusive hotel. This hotel had some very good points but some poor ones! The food was very good - we understand the hotel has been taken over by a 5 star local hotel and the food was provided by them! The restaurant was open at set times and you could eat out or inside. Parasols provided outside - we had to wait for a table at the popular time at lunchtime. All meals were buffet except for the pool bar/café which served plated snacks. The house wines were very acceptable, as were all the alcoholic drinks. However, didn't try the cocktails.

The room service was unacceptable as our rooms were only serviced on alternate days. Perhaps they are trying to control costs but this is a very odd way of doing it. We enjoyed having a bungalow as there was a settee/table and chairs which added to comfort. Linen seemed quite old - sheet and blankets, towels needed replacing. Bed reasonably comfortable. Some toiletries provide in sachets plus toothbrush and some other bits. The bungalows had private patios with high walls. This was useful for drying any washing as clothes drier provided.

There were three pools, very pleasant temperature. Plenty of sunbeds provided with parasols and tables. Gardens pretty with various shrubs. The gardens led to the exit where you could walk along the promenade - either into town or towards the lighthouse which was very pleasant. Also this was an excellent place to watch the sun go down and we had some lovely sunsets.

The evening entertainment was ok but quite loud. During the day, the entertainments manager arranged boule, archery, walking up a volcano behind the hotel and various other pursuits including canoeing and snorkelling.

Most holiday makers were in the "above 60" category and quite a few were staying for several weeks. It is adults only and therefore was a very quiet hotel which we enjoyed. Also, this is a very reasonably priced all inclusive hotel and I would not hesitate to stay there again.

Room Tip: Individual bungalows all similar unless you choose a sea view.
  • Stayed: January 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Trudy-uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 25 January 2016

Dear Guest, Trudy-uk,

first of all we want to thank you for your comments about your stay at Marconfort Atlantic Gardens. We feel very happy for that. It is great to know that you had an enjoyable week among us and you would not hesitate to stay with us again. We hope to see you soon!

The whole team wants also to thank you for choosing Marconfort Atlantic Gardens to enjoy your holidays and for sharing your holiday experience with all of us, and as you know, happiness when shared increases rather than decreases. It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holidays like you just have done.
We feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. Because of all this today we also want to thank all team members ,they are all great and a big credit for the Hotel.

You experienced again what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience. No rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphera so you can relax and enjoy a good ambience and meet other nice guests.

Thanks also for your remarks. We always have in mind to be better and that is what we try every day. About the maids service, and being a three star hotel as you know, we do not do cleaning every day but three times a week, bed linen change once a week and towels three times a week.

From the sunny Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially, looking forward to seeing you in the future. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Best regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2016 via mobile

Excellent food for a 3 star plus great choice of fish and meats, staff work very hard and as said the chefs don't get mentioned but work very hard !!
Only downside was room a little damp and previous guests must have smoked in the bedroom ( inconsiderate people) this is not the hotels fault !! Rooms are a little dated but no complaints !!!
Well worth the money and we even saw a whale breach on a little walk !!!
Wine was fab I paid extra for JD and another drink but cheaply priced and large amount !!

Stayed: January 2016, travelled as a couple
3  Thank bfp3061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 22 January 2016

Dear Guest, bfp3061,

first of all we want to thank you for your lovely comments about your stay at Marconfort Atlantic Gardens. We feel very happy for that. It is great to know that you enjoyed the food and that you found the staff to be hard working.

The whole team wants also to thank you for choosing Marconfort Atlantic Gardens to enjoy your holidays and for sharing your holiday experience with all of us, and as you know, happiness when shared increases rather than decreases. It is always very important for us to receive guest´s feedback, and with your comments other possible guests may decide to come and enjoy their holidays like you just have done.
We feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations. Because of all this today we also want to thank all team members ,they are all great and a big credit for the Hotel.

You experienced again what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience. No rush, no queues, no wait for sunbeds... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphera so you can relax and enjoy a good ambience and meet other nice guests.

From the sunny Playa Blanca and enjoying another day in Paradise we all take this opportunity to greet you cordially, looking forward to seeing you in the future. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Best regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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