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All reviews athenee palace pizza animation team the air conditioning lovely hotel indoor pool a ground floor room sea view room buffet restaurant package holiday beach bar mini bar garden hotel superior bungalow kept spotlessly clean hear the music bar staff
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Reviewed 22 October 2016 via mobile

Spent 3 nights here as part of a tour and had a lovely time. The hotel is modern, clean and very welcoming. Great choice of food with buffet each evening. We only sampled one restaurant due to time constraints but the food was delicious. Lots of spaces where you can relax and enjoy a drink. Rooms with a balcony overlooking the sea and pools, are very comfortable.

Stayed: October 2016, travelled as a couple
1  Thank MorganM_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalladiumHG, Guest Relations Manager at Fiesta Hotel Athenee Palace, responded to this reviewResponded 24 October 2016

Dear MorganM
We would like to thank you for choosing Fiesta Athenee Palace Hotel to enjoy your holiday also for taking your time to share your experience with us and for such a positive feedback. We are also grateful for your kind words regarding the room and his nice sea view, we are happy to know you enjoyed our food selection and beverage and that you had a relaxing time with us.
warm Regards and thanks one more time.
Debora

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2016

We recently got back from our honeymoon tour of Italy and one of the stops was this hotel. The pools and beach were so relaxing. The hotel room clean, although I do feel the rooms were a bit dated.

I think the only real disappointment was the lack of variety when it came to restaurants. The grounds has "3 restaurants"- 2 on the main area and one on the sister property. You have to make reservations at 2 of them. I think it should be explained that 2 of them are just buffets and they serve the same food at both and the other is just meant for pizza. We were excited to make a reservation at a restaurant on the property in hopes that we would have a more laid back experience. But we found the same loud environment with the same food we'd been eating for the past couple of nights. We did determine that the food was probably better in the main buffet restaurant but still.

Other than that it was a lovely place to stay.

Room Tip: Ask for a sea view room! Totally worth it!
  • Stayed: October 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ValSpam116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2016 via mobile

This hotel is in the middle of nowhere so I got lost trying to find it by rental car in the middle of nowhere and even with google maps. Finally when i found it I was pleasantly surprised as surrounding area looks run down and poor. Rooms are small with slow wifi and aircon that did not work properly. And there was the smell of too many kids in this room in the past who have left nasty things not in the toilet. So all in all rooms were average at best.

Food is a buffet which is good but no variety so same every night. Suited for large group tours. If you are here for a week you will get tired of the food. After having just eaten at the best pizzeria in Palermo (pizzeria tondo) i can say the pizza is not as good.

Pool area and garden is nice although a little bit run down.

Staff are helpful and kindly reduced my price when my friend did not show up.

But the thing I did not like the most is armies of little brats and bratesses running around everywherr screaming shouting laughing and crying. This makes the hotel a noisy place and so if you want to go to sleep before 12 midnight well good luck!!!!

All in all an average experience. The nice garden and pool was offset by thr package tour feel and the screaming kids!!

Stayed: October 2016, travelled solo
1  Thank johnobrien98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2016

We enjoyed this hotel because the rooms were clean food was very tasty but a bit lukewarm reception where very helpful the gardens were lovely and well tended also the pools but I cannot praise the breach bar and bar staff enough they were very friendly and helpful and very efficient and always with a smile and time for a chat

Room Tip: We had 1368 which was great mountain view right sea to the left
  • Stayed: September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank barbara l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalladiumHG, Guest Relations Manager at Fiesta Hotel Athenee Palace, responded to this reviewResponded 12 October 2016

Dear Barbara,
We would like to thank you very much for taking your time to give us your impressions of our hotel and for staying with us. We are delighted to know that you had a wonderful time with us and that you enjoyed our offered service as well as the friendly and professional attitude of our staff. It has been a great pleasure to read your kind words about kindness of the bar staff and . I appreciate that all our staff shows the passion and responsibility that they put into their work. The sensation you feel well liked and well know that every single worker pays attention to what he does with all customers overcomes small defects and gives a nice feeling of comfort and relaxation that are the objectives of a good holiday. It is good to see that you were satisfied with our lovely rooms and that you spent a wonderful time here with us. We are happy to know you enjoyed our food selection in the restaurant and that you had an amazing time with us. We hope that we will be able to welcome you back in the near future.
Regards
Debora

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Reviewed 9 October 2016

Very disappointing stay in this hotel. The hotel is tired and in need of some care. First room had faulty AC. Second room had faulty electrics and cobwebs. Curtain linings were full of holes allowing light to come in.

The hotel has not moved into the 21st century, only providing wifi in reception (incredibly slow in the evening with all guests trying to get online) and charging for use of the safe & beach towels. Also, no environmental aspect at all - no option to keep towels for a few days rather than replace 6 every day. No recycling available for all the plastic water bottles.

We were told not to drink the water due to e-coli but the hotel did not think to provide water for guests. Instead they charged double the price outside of the hotel. The small shop does not even sell water or any drinks. Very poor catering for vegetarians and those with allergies. Nothing in the breakfast or evening buffet was labelled. Limited lunchtime choices - microwaved pizza at the beach bar is not what you expect in Italy.

Cleaners left the patio doors open every day which was not appreciated being in a ground floor room.

Offers a gym but no clear rules on the opening hours. Went a couple of times to find it closed when hotel staff had said it was open. Equipment was stained or broken.

Hotel is in the middle of nowhere. Five minutes walk to a tiny bar where you can buy water, sandwiches and limited snacks. Nowhere else you can walk to. Nearest town is Cefalu, 20 minutes in the hotel minibus (again with a charge), but it is small so does not warrant a daily visit.

If you want to sit by the pool, not see Sicily and eat the same food every day, this is an ideal choice.

  • Stayed: October 2016, travelled solo
    • Location
    • Rooms
    • Service
2  Thank BerkshireGardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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