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$196
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Jay S
Sydney, Australia

Superb support.

5.0 of 5 bubblesReviewed 28 Mar 2024via mobile
Really appreciate the amazing service. After checkout I stored my suitcase in motel and later came back to find it gone. While hotel doesn’t take responsibility, onsite manager had access to security video and found out on the spot that a guide from cycle tour had mistakenly taken my suitcase. He quickly arranged for guide to have at my bus’s first stop. When we got there guide was waiting. Was such a relief to get it back and can’t thank the manager enough for his huge efforts to arrange everything in such a short space of time.
Date of stay: March 2024
Trip type: Travelled as a couple
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Reviews (819)
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Reviewed 24 March 2024

The good:
Great location - right by lake and very close to restaurants and 4-Square
Beds were a good size
Staff were friendly
Kitchen was well equipped

The not so good:
Room was old & wasn’t very clean (cobwebs, etc)
Was very noisy (and Tekapo isn’t a noisy place)
Shower over bath was difficult for older person to use (needed a hand rail)
It is fairly expensive - we were there for a week for a sporting event - and they only serviced the room every 3 days
Our room was on the corner and the access to upstairs was right by the room

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank EggGirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 February 2024

The check in process was very impersonal. We were directed to our room and then told to drop the keys in the key drop box when we leave. The room was badly in need of a refurb. Very basic for what you pay. Old furnishings and no exhaust fan in the bathroom which meant a steamed up mirror and lingering bathroom odours.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Jeff and Vicki R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 February 2024

Lots of room, very clean. Wish they had one bar soap. Very friendly staff, however no checking in till 2. The room on the upper floor had a nice balcony. We were in #1 overlooking part of the lake. A little noisy at night with all the stargazers walking around and talking. Sounds really travel.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank almenj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2023

The location is perfect as it is close to the main centre and you can walk to most things. The view over the lake is good also (possibly better from upstairs).
The room was quite small but clean and tidy. There was an enormous bathroom, including a spa bath, but the shower was tiny. It was great for one night but might have been a bit small for any longer.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank LynetteR9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2023 via mobile

Noisy.
Overlooking carpark and supermarket.
No view.
Have to carry luggage up 2 flights of stairs.
Grotty and old.
Restaurants behind- strong smells.
Shower terrible
Backpackers in front so no view of lake
No curtain on bathroom
Staff were nice.

Date of stay: October 2023
Trip type: Travelled with family
Thank SAfoodandwinelover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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