This is a brilliant idea - terraced and beautifully landscaped pools overlooking Lake Tekapo and the mountains. If you stay at the camping ground next door, even better.
I visited with my mum (84) and we loved soaking in the pools. The middle pool has a ramp, which made it easier for mum to get in. I drove up the goods entrance to drop mum just outside the reception - the alternative would have been winding path that would have been tricky for her to climb. It is not well lit at night. So not terribly disability-friendly or accessible.
The facilities give the feeling of having been outgrown by the pool's popularity. On our Saturday afternoon visit, people had left their bags on the benches in the changing room, with no free space at all for mum to sit and get changed. It would be better if people used the lockers (you have to pay) or the cubby holes (free) outside. The next day, it was easier to find space.
You need to shower in the changing rooms before you get in and on our visit, when it was very cold outside, this meant spending a bit of time cold and wet standing on chilly concrete waiting for others to stow their gear and free up the locker machine. It was also very cold underfoot walking across flagstones to get to the pool. Next time I'd bring jandals (flipflops). I'd also consider bringing two towels, so you have a dry towel when you get out of the pool. Ideally, you'd shower poolside and get straight into the hot water.
There was quite loud pop music in the changing room too - not everyone's choice.
Once in the pool, all was well. We enjoyed the international flavour with visitors clearly enjoying the experience too. I'd go again, especially at dusk.
Mum appreciated the ramp leading to the day spa and the lovely manicure from a friendly beautician.
TripAdvisor doesn't have an option for a family visit with an older person - this is what we had.
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