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“Bank holiday Vist”
Review of Swan and Angel

Swan and Angel
Ranked #21 of 57 Restaurants in St Ives
Restaurant details
Reviewed 2 September 2018

Visited the Swan & Angel August Bank Holiday lunchtime. As we have visited Quite a few Wetherspoons , Newmarket, Wisbech, March, Kings Lynn was looking forward to a good lunch. However it was pretty busy as expected on a Bank Holiday. Very difficult to find an available table , and very few that had been cleared and cleaned. Guess shortage of staff. Queued up as usual to order our meal Gross shortage of staff again. Only two girls serving, consequently a v e r y long wait. Whilst I was waiting a member of staff came and got served, the girls chatted to him for a while, and appeared that he was due to start work there later. I kept waiting, and gave up. On our way out noticed that the tables had still not been cleared with dishes piled high. The worst visit ever, such a shame as usually pretty good.

2  Thank Nomad210098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelL12036, Manager at Swan and Angel, responded to this reviewResponded 11 September 2018

Hello, thank you for taking the time to write your review.

I'd like to apologise for your bad experience with us but I can assure you this is not our usual standard.

To avoid queing at the bar and for added customer convienence we now have the Wetherspoons I App which can be used to order food and drinks from the comfort of your own table.

Here at the Swan And Angel we strive to offer excellent customer service, great atmosphere, great quality and affordable food and drink

Kind regards

The Swan And Angel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (129)
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8 - 12 of 129 reviews

Reviewed 28 August 2018 via mobile

We went on a very busy time on a bank holiday.

The service was quick and super efficient and the food was to the Wetherspoon standards: good quality and big portions.

Always a safe and satisfying choice!

Thank Kon_0711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelL12036, Manager at Swan and Angel, responded to this reviewResponded 11 September 2018

Hello, thank you for taking the time to write your review.

Here at the Swan And Angel we aim to offer excellent customer service and great quality food.

We hope to see you again soon and hopefully we will be able to fulfill your expectations and leave a well earnt 5* review.

Kind regards

The Swan And Angel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

saturday lunch and a few beers, food was delivered quickly and was hot and fresh. The staff were friendly and happy in their work. Would return if in the area.

    • Value
    • Service
    • Food
Thank karlosfandango65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelL12036, Manager at Swan and Angel, responded to this reviewResponded 11 September 2018

Hello, thank you for taking the time to write your review.

Here at the Swan And Angel we aim to offer excellent customer service and great quality food.

We hope to see you again soon and hopefully we will be able to fulfill your expectations and leave a well earnt 5* review.

Kind regards

The Swan And Angel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

Standard Wetherspoons, no better or worse than most. Disappointing variety of beers, all very similar with no mild, porter, stout or red ales on offer, just lots of almost identical IPAs and standard bitters.

Thank Geoffnewman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelL12036, Manager at Swan and Angel, responded to this reviewResponded 11 September 2018

Hello, thank you for taking the time to write your review.

Here at the Swan And Angel we aim to offer excellent customer service and great quality food.

We hope to see you again soon and hopefully we will be able to fulfill your expectations and leave a well earnt 5* review.

Kind regards

The Swan And Angel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

Took my grandson on the guided bus to St. Ives to visit the Monday market. When it was time for lunch considered a couple of options but decided to try the Swan and Angel. Good choice. Where else could you get a nicely cooked lamb shank and a pint of Ruddles Best for under a tenner? Better still the staff were good and friendly and the people at adjacent tables, regulars I suspect, were also friendly and enjoying themselves.
As you would expect in a Wetherspoons establishment the choice of food and drink is excellent and in this case the ambiance too..

    • Value
    • Service
    • Food
1  Thank adrianmedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, Manager at Swan and Angel, responded to this reviewResponded 25 August 2018

The Swan And Angel team

Hello, thank you for taking the time to write your review.

Here at the Swan And Angel we aim to offer excellent customer service and great quality food.

We hope to see you again soon and hopefully we will be able to fulfill your expectations and leave a well earnt 5* review.

Kind regards

The Swan And Angel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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