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Sally D
Rochester, United Kingdom

Friendly, clean and a great breakfast

5.0 of 5 bubblesReviewed 25 Jun 2022
On arrival at reception I was welcomed by a delightful gentlemen called Marcus. He was extremely helpful and spoke excellent English (a great help as my German consists of counting to 10, please and thank you)
I had booked two rooms for one night. Both rooms were clean and nicely laid out.
Although the hotel is located right by a train line of some sort, we couldn’t hear any of the outside noise and several trains passed during the time we were there. The selection of items on offer in the morning was amazing. We would certainly be very happy to stay here again.
Date of stay: June 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia Heinrich, Guest Services / Front Office at Best Western Plus Hotel Fellbach-Stuttgart, responded to this review
Responded 19 Jul 2022
Dear SallyD211, thank you very much for your feedback and your compliment for our highly appreciated colleague Marcus. We would be happy to welcome you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (337)
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    5 - 10 of 337 reviews
    Reviewed 11 August 2020

    Fellbach is slightly outside of Stuttgart and benefits both from its location on a hill and from a town center with shops and some nice cafes. The Best Western Plus is a business hotel, catering mainly to visitors of the nearby 'conference center'. It oozes a slightly outdated (or could one call it 'retro') 1980's charm, but has been kept up reasonably well. Quiet location, good parking and a light rail stop smack in front of the front door are among the pluses. The rooms are of an adequate size, the beds are o.k. and the air conditioning worked flawlessly and without making too much noise. Recommended !

    Date of stay: August 2020
    • Trip type: Travelled on business
      • Sleep Quality
      • Cleanliness
      • Service
    2  Thank 124pilot
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Karsten Warth, General Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 20 August 2020

    Dear guest, thank you for your detailed feedback, wich ist valuable as information for our guests as it ist valuable input for us as team to perform at our very best.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 September 2019

    The Best Western has features typical of an American hotel -- large lobby, fitness center, and most importantly, air-conditioned rooms. I stayed here in August and it was hot in Germany but the air-conditioned room made it very pleasant to sleep. The hotel is direct across from the U-bahn station, about a 20 minuter train ride to Charlotteplatz in downtown Stuttgart. A day pass for the train was about 5 Euro.

    Date of stay: August 2019
    • Trip type: Travelled on business
      • Value
      • Location
      • Service
    Thank kglade
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    fellbachmut, Front Office Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 7 September 2019

    Dear kglade, thank you very much for staying at our hotel. We are pleased to hear that you liked your stay with us and despite the high outdoor temperatures your room temperature was comfortable. We appreciate the time, you took for your kind feedback and hope, we may welcome you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 September 2019

    I stayed at this BW for one night because I had a business meeting nearby. I arrived by car. The driveway to the hotel and the signage for parking were a bit confusing -- I had to cross the U-Bahn tracks, so I ended up parking behind the hotel and had to later move my car to the hotel's parking lot. Once I saw where it was and how to get there, it was easy to park. The lobby is lavish by German standards, with a large sitting area. The room was clean and modern and best of all, air-conditioned! I took the U-Bahn from the station just in front of the hotel. It was about a 20 minute ride to Charlotteplatz station, right in the center of the tourist area, so convenient to shopping and restaurants. The room had a good desk for working, and the wifi worked well. The hotel also has a fitness room and sauna, but I did not use either. Breakfast was served in a stylish, glass-enclosed eating area off the lobby. The food selection and quality was very good.

    Room tip: Rooms on the first floor are very convenient to the lobby and breakfast room.
    Date of stay: August 2019
    • Trip type: Travelled on business
      • Location
      • Sleep Quality
      • Service
    Thank Everglade_Ken
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    fellbachmut, Public Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 2 September 2019

    Dear Everglade_Ken, thank your very much for your kind and detailed feedback. We are happy to hear, that we were able to meet your expectations and we could provide all the amenities you needed for your business trip. Your valuable reference to our parking signs will be used to improve and we will work on a better ways to signpost our parking area. We would be pleased to welcome you again on the Occasion of your next business trip to Stuttgart!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 August 2019

    The service by all of the staff we met was outstanding, friendly and helpful with all our questions.
    The breakfast buffet was more than sufficient in selections and quality. We were more than pleased with the cleanliness and service.
    Our room was made up promptly upon our request and it was cleaned as expected.
    Sincerely Wolf and Inge Hager, Fort Myers, Florida.

    Date of stay: August 2019
      • Value
      • Rooms
      • Service
    Thank Wolf H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    fellbachmut, Guest Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 28 August 2019

    Dear Mr. and Mrs. Hager,
    thank you very much for staying with us and for your kind feedback! We are happy to hear, that you enjoyed your stay with us and we were especially able to convince you with our breakfast selection and the cleanliness of our rooms. Reading your feedback makes us proud and we sincerely hope, we may welcome you again!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 5 August 2019

    This hotel has a modern, light design; the rooms are in good shape, the beds comfortable. The staff is very friendly, especially at the reception. The breakfast buffet is awesome and will help you with a good start into your day. Coffee including specialities such as Cappuccino, and tea are free during the day.

    Date of stay: August 2019
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Alexander P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    fellbachmut, Guest Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 12 August 2019

    Dear guest, thank you very much for your valuable and motivating feedback. We are very happy, that you enjoyed your time with us.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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