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kglade
New Jersey

American style hotel in Stuttgart area with air conditioned rooms

4.0 of 5 bubblesReviewed 5 Sept 2019
The Best Western has features typical of an American hotel -- large lobby, fitness center, and most importantly, air-conditioned rooms. I stayed here in August and it was hot in Germany but the air-conditioned room made it very pleasant to sleep. The hotel is direct across from the U-bahn station, about a 20 minuter train ride to Charlotteplatz in downtown Stuttgart. A day pass for the train was about 5 Euro.
Date of stay: August 2019
Trip type: Travelled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fellbachmut, Front Office Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this review
Responded 7 Sept 2019
Dear kglade, thank you very much for staying at our hotel. We are pleased to hear that you liked your stay with us and despite the high outdoor temperatures your room temperature was comfortable. We appreciate the time, you took for your kind feedback and hope, we may welcome you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (337)
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7 - 12 of 338 reviews
Reviewed 1 September 2019

I stayed at this BW for one night because I had a business meeting nearby. I arrived by car. The driveway to the hotel and the signage for parking were a bit confusing -- I had to cross the U-Bahn tracks, so I ended up parking behind the hotel and had to later move my car to the hotel's parking lot. Once I saw where it was and how to get there, it was easy to park. The lobby is lavish by German standards, with a large sitting area. The room was clean and modern and best of all, air-conditioned! I took the U-Bahn from the station just in front of the hotel. It was about a 20 minute ride to Charlotteplatz station, right in the center of the tourist area, so convenient to shopping and restaurants. The room had a good desk for working, and the wifi worked well. The hotel also has a fitness room and sauna, but I did not use either. Breakfast was served in a stylish, glass-enclosed eating area off the lobby. The food selection and quality was very good.

Room tip: Rooms on the first floor are very convenient to the lobby and breakfast room.
Date of stay: August 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Everglade_Ken
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fellbachmut, Public Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 2 September 2019

Dear Everglade_Ken, thank your very much for your kind and detailed feedback. We are happy to hear, that we were able to meet your expectations and we could provide all the amenities you needed for your business trip. Your valuable reference to our parking signs will be used to improve and we will work on a better ways to signpost our parking area. We would be pleased to welcome you again on the Occasion of your next business trip to Stuttgart!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2019

The service by all of the staff we met was outstanding, friendly and helpful with all our questions.
The breakfast buffet was more than sufficient in selections and quality. We were more than pleased with the cleanliness and service.
Our room was made up promptly upon our request and it was cleaned as expected.
Sincerely Wolf and Inge Hager, Fort Myers, Florida.

Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank Wolf H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fellbachmut, Guest Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 28 August 2019

Dear Mr. and Mrs. Hager,
thank you very much for staying with us and for your kind feedback! We are happy to hear, that you enjoyed your stay with us and we were especially able to convince you with our breakfast selection and the cleanliness of our rooms. Reading your feedback makes us proud and we sincerely hope, we may welcome you again!

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Reviewed 5 August 2019

This hotel has a modern, light design; the rooms are in good shape, the beds comfortable. The staff is very friendly, especially at the reception. The breakfast buffet is awesome and will help you with a good start into your day. Coffee including specialities such as Cappuccino, and tea are free during the day.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Alexander P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fellbachmut, Guest Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 12 August 2019

Dear guest, thank you very much for your valuable and motivating feedback. We are very happy, that you enjoyed your time with us.

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Reviewed 1 February 2019

Everything acceptable except WIFI it did not work at any time I attempted to use on multiple devices. Reading previous reviews this is a known issue at the hotel. If you need to access wif would not recommend staying. The 2 people I travelled with also could not access anything through the wifi system.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank kingsLynnIJC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fellbachmut, Public Relations Manager at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 1 February 2019

Dear guest,
thank you for your honest feedback and we value your time taken for that. We deeply apologize for the inconveneince you had to suffer during your stay due to unreliable internet access. To reach out I would like to let you know, that we already work under huge pressure to gain an immediate and longlasting solution in that matter. For your next stay, we are already capable to promise a severe change to the better.
We dearly hope to win back your trust in our services und hope to welcome you back some time soon!
With kind regards, your´s Best Western Plus Hotel Team

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Reviewed 29 January 2019

Service experience was very goodThe room was very clean with comfortable bedThe location is close to public transport & amenitiesStreet car station right in front of hotel noisy in early morning Liked the clean room with lots of space and comfortable bed, No USB charging ports found in the roomHot water in bathroom takes a long time to heat up Very good breakfast

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank DayTrip25402903683
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fellbachmut, Director of Sales at Best Western Plus Hotel Fellbach-Stuttgart, responded to this reviewResponded 1 February 2019

Dear guest,
thank you very much for your recommendation and we are very happy, that you enjoyed your time with us. We will be using your feedback to improve our services - especially by saying THANK YOU for your idea , to provide USB charging ports in the room. Currently we offer them at the front desk!
We hope to welcome you back soon and remain with kind regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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