Came here for lunch for the first time as we had heard great reviews from previous diners, we were given dinner menus not lunch menus, finished a bottle of water they replaced it when I asked and didn't take the empty one away. I ordered the open steak burger which was meant to come on ciabatta bread and asked for my steak to be cooked medium. I received a well done steak on a thick piece of normal bread and two other members ordered the exact same and we were very disappointed. One member also ordered the fish and chips and half of the fish was raw. Another member ordered that too and theirs was fine and also another member ordered the ham steak which was also fine. The kids meals were great though and they came with a great dessert too. The tablecloth was covered in hair I'm assuming it was washed with something hairy.. overall the the service was semi ok the food wasn't that great but the price was good. I most likely won't dine there again however the dinner menu did look alright but so did the lunch menu and that didn't turn out as expected.