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Raysie

Fabulous

5.0 of 5 bubblesReviewed 20 May 2019via mobile
Stayed 1 bd unit
Pros:
Welcoming staff
Very quiet
Unit beautifully maintained
Warm!
Appreciated the little touches.e.g chocolates on bed, a makeup flannel
Cons:
Mattress could use a thicker topper bad..but that wasn't a major.

Have stayed at many hotels here but for price, amenities and quietness this is the best so far.
Date of stay: May 2019
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this review
Responded 15 Jun 2019
Hi Raylene,
Thanks for your feedback we really appreciate hearing from our guests about their Settlers experience.
We have noted your comments about our topper pads, we do replace them from time to time (they do compress over time) so hopefully that will solve the thickness issue. We look forward to welcoming you back some time
Regards Alan & Sally
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,124)
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Reviewed 7 May 2019

Lovely wee place tucked in just off the main road. A couple of mins walk to mini golf, pools and restaurants. Owners very helpful and easy to deal with, and if you love cats, they have a gorgeous one who is very freindly. Very handy, clean and well priced.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank AshVegasGirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 15 June 2019

Thank you for taking the time to post the review, we really appreciate it. We have 2 Birman cats who love our guests too. They are happy to be patted and pampered anytime at all.
Regards Alan & Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2019

A group of 7 of us stayed for a few nights just after Easter. We had a 2 bedroomed unit and 2 x studio units.

Place was spotless, comfortable and had everything we needed. Towels were provided for the pools, free wifi, free use of the washing machine and dryer too. Walking distance to everywhere which was perfect.

Whilst we were there it was my daughter's 21st and the owners went out of their way to help us. They recommended someone to make a cake for us, took delivery of the cake and paid the lady on our behalf, hid the cake from my daughter and even provided us with blue tak so we could put up some banners. They even lent us a bbq so we could cook up a big birthday breakfast. Nothing was too much trouble.

I cannot recommend this place enough ... and Hanmer ... loved both so much we wanted to stay forever lol.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ohippy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 15 June 2019

Thanks so much for your great review and kind words. Feel free to come back anytime and stay as long as you wish lol
Kind regards Alan & Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2019

An owner operated motel of a high standard. Well run and welcoming.
Cats to admire, dvds to borrow, towels for the public baths, well appointed units, a short walk to the baths, shops and restaurants. Our unit had a shower over the spa bath. We prefer a separate and roomy shower.
Take the recommended walk to the Hanmer Forest which is minutes away.

Date of stay: April 2019
Thank Richard B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 15 June 2019

Thanks for Taking the time to provide much welcomed feedback. We appreciate your comments and understand your thoughts about showers over spa baths. With limited space, the architects designed only some of our rooms with spa baths. The balance of rooms have spacious shower cabinets.
Regards Alan & Sally

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Reviewed 1 May 2019

Stayed in the one bedroom unit up the back and it was absolutely spotless and excellent in every way. Plenty of room with excellent furnishings. Sally was great and made us so welcome. Really loved this place. Just a couple minutes walk to centre of town was great also. Will definitely stay here again. Thanks Sally, your Motel is awesome.

Date of stay: April 2019
Trip type: Travelled as a couple
Thank jimnoosa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 3 May 2019

Wow... thanks for your kind words and "stamp of approval" we really appreciate it.
Reviews such as yours make a real difference to our business and help other guests to make the choice of where to stay in Hanmer Springs
Thanks again
Kind regards Sally & Alan

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Reviewed 22 April 2019

The room was so perfectly set up - all the small details and thoughtful extras included - the bath salts were a great touch. We were escaping from a tough time and they were happy to let us have a later check out the next day which made such a difference to our stay. Super comfortable bed, great location, highly recommend.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Khyetrips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 27 April 2019

Your review is greatly appreciated and we're especially happy that you enjoyed the late check out. We try wherever we can, especially for repeat guests, to accommodate late checkout requests
Regards Alan & Sally

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