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rodkpage
Greater Wellington, New Zealand

Magic

5.0 of 5 bubblesReviewed 25 Feb 2019via mobile
We always return to Sally and Alan at The Settlers who are magic hosts.
Settlers is a well established motel with well appointed units away from noisy roads.
Great bedding and good kitchenware.
Always clean and tidy, parking outside unit.
Rod
Date of stay: February 2019
Trip type: Travelled as a couple
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settlershanmer, Owner at Settlers Boutique Motel, responded to this review
Responded 28 Feb 2019
Thank you for your great review and we were delighted that you chose to stay with us again, when you visited Hanmer Springs! Safe travels and see you both next time. Sally & Alan
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,124)
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Reviewed 11 February 2019

This is the second time I have stayed here. The owners are super-friendly and make you feel very welcome. The rooms are spotless and provide for everything you need. My only comment is the decor is probably a bit dated now.

Date of stay: February 2019
  • Trip type: Travelled with family
    • Location
    • Service
Thank vgrace51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 20 February 2019

Thanks for coming back to stay with us a second time. We appreciate you providing the positive feedback.
The decor is in keeping with the original "Settlers" Theme with hand made wooden furniture etc and we are reluctant to modernise it too much as that would take away our point of difference. We have an ongoing maintenance / enhancement programme which does address some of the more dated features. Thanks again for taking the time we do appreciate your comments.
Regards
Alan & Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2019

I've stayed at the Settlers Motel a few times and I'm always really impressed. Service with a great attitude, fantastic rooms, facilities and location and always accommodating when I want to park my bike outside the room. Only great things to say about Alan and Sally (and Jill). I highly recommend and I travel a lot!

Room tip: Ground and back off the road but all rooms are quiet and secure
Date of stay: February 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Paul A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 20 February 2019

Thanks Paul, we really appreciate your kind words and support for our business, it makes a real difference
Regards Alan & Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2019 via mobile

Hanmer Springs is a great place to visit and Settlers Motel is the perfect place to stay. Close to the thermal pools complex, shops and restaurants it is ideally located. The rooms are spacious, comfortable and well equipped and the staff are very friendly and helpful.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Makemwilts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 20 February 2019

We'd like to thank you for taking the time to post a review. We'll pass your comments on to our staff as they really appreciate hearing from our guests about their Settlers' experience

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Reviewed 4 February 2019 via mobile

Spotless rooms, great service, portable bbqs on request and our two bedroom apartment even had a private outdoor space with swings.
Close to everything you need and want to visit in town and the staff are super friendly.
We loved our stay here and would definitely stay here again.

Date of stay: January 2019
Trip type: Travelled with family
Thank Botbotnotarobot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 8 February 2019

Thank you for making the effort to post a review, we really appreciate it. Unit 15, where you stayed, is great for families and children are safe in the private courtyard and can happily play on the swings. Close to the BBQ are too. We look forward to welcoming you back again some time
Regards
Alan & Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2019

We were here in the heatwave where Hanmer Springs registered 38deg, so air con made our stay much more pleasurable. Also heating and ceiling fan if required. Lovely apartment with many little extras, dressing gowns, choc, free use of towels to use at the spa, despite checking out earlier. The lady who booked us in was very welcoming and pleasant, checking whether we needed the laundry, what sort of place we wanted to eat etc. A very pleasant stay, to be recommended.

Room tip: Different grades of room available
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Margaret W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
settlershanmer, Owner at Settlers Boutique Motel, responded to this reviewResponded 8 February 2019

Thank you so much for your positive feedback. We love our Air-con too and not many accommodation establishments actually provide it in Hanmer. 38.4 degrees was a very very hot day (a record in fact) so air con was great to be able to keep our guests comfortable. Excellent in the winter too when the temperature drops below zero here. Hopefully we'll see you again sometime
Regards Alan & Sally

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