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Reviews (133)
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Traveller rating
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All reviews superior studio large king bed booked rooms powerful shower left open spa bath hot pools good size reception staff stayed two nights heat pump would definitely stay here again one night stay south island comfortable beds stags straighteners
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8 - 13 of 133 reviews
Reviewed 7 May 2021 via mobile

I don't believe this hotel is worth the price. Rooms weren't very clean, the cutlery / glasses were mismatched and the bathroom door didn't shut as the lock had issues. On-site restaurant served a pint of cider and a pint of beer that weren't cold which put us off eating at the restaurant.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank richardmC6012SH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 April 2021

We booked a two bedroom apartment over Easter 2021.
When we arrived the apartment allocated to us had two bedrooms however the second bedroom had NO windows and just 2 single beds. No bedside tables or wardrobe as it was very small.. The other rooms were ok.
The manager was lovely when I went downstairs and told them that it is not possible for me to sleep in a bedroom with no window so he showed us 2 other apartments.
The second 2 bedroom apartment was just ok.
Curtains falling down, dead blow flies on the window sills and generally in very poor condition someone had carved a message on the window sill as well.. The living space was very small, The towels were old and grey. This hotel has 8/10 rating and we thought we would get something better. The level of cleanliness was poor, cigarette butts in a sand box outside the bedroom window ...all very average. When the next door apartment put on their bathroom extractor fan I could hear it loudly in my room, We had to knock on their door to turn it off as it kept me awake at night. No sound proofing between rooms at all we could hear everything in the next door apartment! On a positive note the beds were comfortable and also the staff were very nice, I could not fault them.

Room tip: Ask to change rooms if you do not like your room.
Date of stay: April 2021
    • Value
    • Cleanliness
    • Service
Thank LynetteB214
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 February 2021

Let us book in 1/2 hour early,room lower floor large king bed with single also.Kitchen great for making own breakfast, fridge needed defrosting as icebox door wouldn't close. Bathroom good size with powerful shower. Out door area with bench seat under shade. Served our needs reasonably priced for our travels.

Date of stay: February 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Odyssey704206
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 February 2021

We arrived in the evening without a booking and were booked in quickly and easily at a reasonable rate. We were told where our room was, upstairs, and found it easily. Parking was a bit tight to get close as possible to the room to carry things up the stairs but ok. The king size bed was very comfortable and crisp white linen really nice. The spa bath was lovely and good water pressure for shower,I would have liked more places to put wash bags. Overall very comfortable for overnight. I was glad we kept the bathroom door shut and windows open to let the steam out as the $700 fire call out fee posted on the bathroom door if the alarms went off worried me!! Kitchen facilities are very simple probably because they have a restaurant. Service was friendly.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Picnicqueen3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 January 2021 via mobile

We chose this motel and the “executive spa room” for the good review score, spa bath, coffeemaker, location and views advertised. The room had no coffee (except instant), a nice view, and a spa bath without a plug. Every time we asked for a problem to be fixed we got a string of excuses and were initially told they couldn’t fix it. When pushed hard (and after being told “no” along with excuses), we got vouchers for a replacement drink (good). Eventually, after being told “no”, provided with a range of excuses and having to push/argue for what we needed, we got a bath plug.

We don’t mind if things aren’t right at first but customers do not need defensive excuses and/or a refusal to address the error and/or to be forced to argue for what they’ve need/paid for. What we need is a genuine, simple apology followed by fixing the problem.

Also , we recommend you don’t prepay for breakfast as the menu prices are all cheaper than than the prepay price. The menu is good and available in advance.

Date of stay: January 2021
Trip type: Travelled on business
Thank rachelpnz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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