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Logan F
Palm Beach, Queensland, Australia

Perfect Hamner Springs stay

5.0 of 5 bubblesReviewed 29 Mar 2019
We were extremely happy with our apartment. Good location, very friendly and helpful hosts and the apartment was immaculate and everything was of good quality. We are health-conscious people and were particularly impressed with the cleaning and self-care products provided. They were all fragrance free and some of the same products that we use at home. The ENJO cleaning products used to clean the apartment also meant that the environment was non-toxic, fragrance free and safe for our 11-month old baby. The apartment also had everything that we needed to prepare food for our baby during our stay. We will definitely return again. The view from the apartment was amazing.
Date of stay: March 2019
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed 12 February 2019 via mobile

Just stayed one night. The hosts could not have been more helpful and friendly. No request for help or information was ignored
Quality fittings and decorations throughout. The beds were so comfortable.
All this combined to make this a very enjoyable stay.
Short walk to pools and restaurants. Will certainly return.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank Kapitidon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 January 2019

My family was very happy with our luxury apartment. We wanted to stay somewhere special for our daughter's 21st birthday and she was suitably impressed when she walked through the door. Jill was very friendly and attentive, making sure that we were happy and that our needs were met.

Room tip: Apartment 12 (upstairs) has a great view from the balcony.
Date of stay: January 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank AusTourist999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2019 via mobile

Described as a luxury apartment with high speed internet and comfortable rooms. The room decor is lovely, stylish and modern, but I would not describe them as luxurious when the rooms have been closed up before arrival, and the sauna like conditions make sleeping impossible. We were told by the manager to open everything up which we did, but there was just no breeze available, and we couldn’t sleep with the front door and patio windows wide open.

When we tried to sit outside on the balcony we had to clean the table and chairs first - don’t think they had been cleaned in months.

Very average experience - it does get hot in Hanmer so if you are going to describe an apartment as luxury I think air con should be a must, plus a thorough clean.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank Tracymorganhall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 January 2019

We've thoroughly enjoyed our 3 nights stay! The apartment is well maintained, clean, spacious and within short walking to all facilities and shops. Our host, Jill & Stewart were friendly and very helpful. Thank you!

Room tip: Make full use of the very well equipped kitchen
Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank VRJDA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2019 via mobile

We had a brilliant two nights over new year. The apartment was spacious, spotlessly clean and well equipped. The location is a short and easy walk in to all the facilities the town has to offer and the hosts were very helpful with their advice. Strongly recommended.

Date of stay: December 2018
Trip type: Travelled with family
Thank 396grahaml
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillageLake, Manager at Village Lake Apartments, responded to this reviewResponded 20 January 2019

Thank you so much for taking the time to review Village Lake Apartments and for the fabulous feedback. We are pleased you enjoyed your stay over New Year and wish you all the best for 2019.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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