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David

Very enjoyable stay

5.0 of 5 bubblesReviewed 28 Jan 2019
My family was very happy with our luxury apartment. We wanted to stay somewhere special for our daughter's 21st birthday and she was suitably impressed when she walked through the door. Jill was very friendly and attentive, making sure that we were happy and that our needs were met.
Date of stay: January 2019
Room Tip: Apartment 12 (upstairs) has a great view from the balcony.
Trip type: Travelled with family
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 27 January 2019 via mobile

Described as a luxury apartment with high speed internet and comfortable rooms. The room decor is lovely, stylish and modern, but I would not describe them as luxurious when the rooms have been closed up before arrival, and the sauna like conditions make sleeping impossible. We were told by the manager to open everything up which we did, but there was just no breeze available, and we couldn’t sleep with the front door and patio windows wide open.

When we tried to sit outside on the balcony we had to clean the table and chairs first - don’t think they had been cleaned in months.

Very average experience - it does get hot in Hanmer so if you are going to describe an apartment as luxury I think air con should be a must, plus a thorough clean.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank Tracymorganhall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 January 2019

We've thoroughly enjoyed our 3 nights stay! The apartment is well maintained, clean, spacious and within short walking to all facilities and shops. Our host, Jill & Stewart were friendly and very helpful. Thank you!

Room tip: Make full use of the very well equipped kitchen
Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank VRJDA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2019 via mobile

We had a brilliant two nights over new year. The apartment was spacious, spotlessly clean and well equipped. The location is a short and easy walk in to all the facilities the town has to offer and the hosts were very helpful with their advice. Strongly recommended.

Date of stay: December 2018
Trip type: Travelled with family
Thank 396grahaml
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillageLake, Manager at Village Lake Apartments, responded to this reviewResponded 20 January 2019

Thank you so much for taking the time to review Village Lake Apartments and for the fabulous feedback. We are pleased you enjoyed your stay over New Year and wish you all the best for 2019.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2018 via mobile

Fantastic place to stay for a Girls Weekend. The apartments are stunning with - everything set for the modern technology needs, underfloor heating, gas fire, dishwasher, daily apartment servicing, towels available to take to the pools. Can’t fault anything. You basically can walk in to your appointment and relax. They are set back from the main road so it’s very quite yet they have a short cut to get to the local shops quicker or you can walk the street and take your time. Would definitely recommend.

Date of stay: November 2018
Thank kerstym2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillageLake, Manager at Village Lake Apartments, responded to this reviewResponded 23 December 2018

Thank you for taking the time to write such a fabulous view of Village Lake Apartments - we truly appreciate you letting others know of your experience whilst staying with us.

Have a save and merry Christmas.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018

Stayed here for two nights in September.
The place was spacious and comfortable and a lovely outlook.
Jill the owner was lovely and very pleasant to deal with.
Away a bit from the hustle and bustle and this was great
Would certainly recommend to stay here

Date of stay: September 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Novena B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillageLake, Manager at Village Lake Apartments, responded to this reviewResponded 30 October 2018

Thank you for taking the time to review Village Lake Apartments, we appreciate you letting others know of your experience whilst staying with us.
We are pleased you enjoyed your stay and hope to see you back next time you can get back to Hanmer Springs.

Report response as inappropriate
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