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smartline Cosmopolitan
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Reviews (988)
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Reviewed 12 November 2017 via mobile

Chose this hotel as was within budget, the room was quite basic, but adequate.
Plenty of room round pool, always plenty of sun beds.
The food was good, sufficient choice.
Good choice of all inclusive drinks.

Stayed: May 2017, travelled with family
4  Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Leiter Gästebetreuung at smartline Cosmopolitan, responded to this reviewResponded 13 November 2017

Dear Wendy L,

Thank you so much for your lovely words about your stay in our hotel.

We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best!

Best regards,


Guest Relation
smartline Cosmopolitan

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Reviewed 25 October 2017

Although this is sold as a 4* I would say it is more like a 3*. the rooms are tired and need to be up-dated. they are very clean though. food was good but not hot enough. Service was good and tables cleaned and changed very quickly. entertainment was shocking ( butlins at best). The ladies on reception need customer service training! didn't even ask had we enjoyed our stay on check-out, talking to others while taking our keys..
I would not stay here again..

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank lixxie2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Leiter Gästebetreuung at smartline Cosmopolitan, responded to this reviewResponded 3 November 2017

Dear lixxie2017,

Thank you for taking the time to write your review of our property.

We appreciate your comments and keep working on improving our services day by day.

It will be a pleasure to welcoming you back soon.

Kind regards,


Guest Relation
smartline Cosmopolitan

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Reviewed 23 October 2017

We've just got back from an enjoyable two weeks at the Cosmopolitan. We have been here before ,but we still noticed that the hotel had made small improvements, the room and in fact the whole hotel were kept exceptionally clean throughout our stay.The food was good, with plenty of variety and the theme nights were a good idea.We tried the spa, on a free voucher which i really enjoyed, just a shame i didnt have time to return later for a full session.A big thank you to Vasillys, who not only remembered us from last year but also made sure we were well looked after.Thanks also to the housekeeping ladies who did a steriling job. We hope to be beck on 2018

Room Tip: Try and get in the main block not the annexe , its quieter.
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank AndyF12018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Leiter Gästebetreuung at smartline Cosmopolitan, responded to this reviewResponded 25 October 2017

Dear andyf12016,

Thanks a lot for your very kind full recommendation!

We are more than pleased that you had an enjoyeable stay with us and that you especially liked our staff which do really their best for our guests.

We would love to be your host again.

Kind regards,


Guest Relation
smartline Cosmopolitan

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Reviewed 23 October 2017

Spacious, clean and comfortable. Plenty of food choice for everyone. Nice staff (Mike in bar was very patient!)
Not a great beach or seafront but a nice and easy 40 minute stroll to Rhodes Town or an 8 euro taxi taking ten minutes.
Good value.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank kazaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Leiter Gästebetreuung at smartline Cosmopolitan, responded to this reviewResponded 25 October 2017

Dear kazaks,

Thank you so much for your lovely words about your stay in our hotel.

We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best!

Best regards,

Guest Relation
smartline Cosmopolitan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

Had a great time at this hotel. Service was excellent, food was good - food could be slightly hotter however this seems to be the case at most european hotels.
Spacious and comfortable rooms. Extremely clean. Every aspect of the hotel was spotless.
I would stay here again without a minutes hesitation. Bus stop is right at the door. 2 supermarkets within 100meters of the hotel as well as a bar and a few restuarants. The start of Ixia is a 15 minute walk and a bus into Rhodes town was €1.90. Taxi was a fixed price of €8.

Thanks for a great stay.
I would most definitely choose this hotel again if in the area.

Stayed: October 2017, travelled as a couple
1  Thank Lisa21w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Leiter Gästebetreuung at smartline Cosmopolitan, responded to this reviewResponded 25 October 2017

Dear Lisa21w,

Thank you so much for taking the time to share your review.

We are very pleased to know that you enjoyed your stay with us and that you say " I would stay here again without a minutes hesitation." We appreciate this very much. Guest satisfaction is our number one goal and we are very happy that we could achieve it.

We are waiting to welcome you back to smartline Cosmopolitan in the near future!

Best regards,

Guest Relation
smartline Cosmopolitan

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