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Reviewed 2 May 2018

We do not normally choose all inclusive holidays but wanted a week of total relaxation and were so lucky to find this hotel. The hotel itself is absolutely beautiful, spotlessly clean with stunning decor and views out to sea. It is, however, the staff who made our stay so enjoyable by making us feel so welcome. Special mention must go to Lefteris who is so friendly and runs the bar superbly. The bar staff work so hard and are always smiling especially Yannis. Maya on reception is an absolute delight as is Katarina in the coffee shop and Angelis in the Asian restaurant. Veronica Irina and Jana are such fun and we loved their fitness classes every morning! I'm running out of names but the restaurant managers and their staff are also fantastic. The food quality is superb and the champagne bar is lovely for a relaxing aperitif. We would definitely recommend the Alila 100% . Thank you for a super holiday.

Stayed: April 2018, travelled as a couple
2  Thank ABVivian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MitsisAlilaHotel, Guest Relations Manager at Mitsis Alila Resort & Spa, responded to this reviewResponded 8 May 2018

Dear ABVivian,

We would like to thank you for choosing Mitsis Alila Resort & Spa as your recent holiday destination. We are happy to hear that you found what you were looking for and our resort and its personnel exceeded your expectations. It is nice to hear that so many of our staff members made your time in our resort relaxing and welcoming. Thank you once again for your nice comments. Hope to welcome you back soon!

Greetings from Mitsis Alila team

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Reviewed 29 April 2018 via mobile

I join all the precedent comments on the hotel : This hotel is exceptionnal. Maybe expansive on the first view but with all the services provided and its quality, on my point of view it is justified. I thank all the staff and his cheerfulness. The client reception in all the restaurants and the bars, as well as the sport activity with Dana and Veronika ! (Thank you for the tennis ;)
I stop here and give some tips:
- the swimming pool is not heated, in April maybe 20deg
- the sea is cold in April (about 20deg) but with some motivation we can swim ! Their are reefs and a lot of fishes in front of the beach.
- in the evening its a bit cold, dont forget a little vest
- a proper dress for the main restaurant (pant mandatory)
- dont miss the sport animation its good for you !
- take an extra: take the sea view you won't regret !
- photo hotel is a company inside the hotel that realizes shooting sessions. It is a nice souvenir with a sympathic team ! Try it !
- the children animation seems to be dynamic, but we didn't need ! (Nice pool for children and babies)
- a very good quality of the evening entertainmens. We enjoyed the concerts !

I hope it will help you on your choice.
Thanks again to all the staff of the hotel !

Stayed: April 2018, travelled as a couple
3  Thank Ciremya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MitsisAlilaHotel, Guest Relations Manager at Mitsis Alila Resort & Spa, responded to this reviewResponded 8 May 2018

Dear Ciremya,

Thank you very much for sharing your positive review on Trip Advisor and recommending our resort to other travellers. Great to hear that you enjoyed the various animation activities as well as the daily evening entertainment. We hope you got the relaxation you were seeking for and will give us a chance to welcome you back in the future for another wonderful stay.

Kind regards from Mitsis Alila Resort & Spa

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Reviewed 29 April 2018 via mobile

Arrived for one of our stops of our honeymoon for 3 nights, initially had a family sea view room with private pool but decided to change after the first night to junior suite with private jacuzzi which was easily accommodated by the staff, they all work their hardest to make sure you enjoy your stay and have all you need. Beautiful resort, so many great restaurants, bars, beach, about a 15-20 min taxi ride into Rhodes town. Pools can be chilly early in season.

Stayed: April 2018, travelled as a couple
1  Thank tabrown62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MitsisAlilaHotel, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Alila Resort & Spa, responded to this reviewResponded 11 May 2018

Dear tabrown62,
Thank you for taking the time to bring your feedback to our attention.
We are happy to hear that our staff and facilities met your standards and exceeded your expectations.
We are sincerely happy that you have enjoyed your honeymoon in our hotel and we hope that we will have the chance to welcome you again soon!
With best wishes,
Mitsis Alila Resort & Spa

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Reviewed 28 April 2018 via mobile

With three kids and two adults + two more adults in a separate family room, the facilities were perfect. Very fresh an comfortable rooms, well working cleaning and overall extremely nice design and finish at the hotel, the conditions were there for a succesful week. And how did it go?
First of all, we had the best travel-week of our lives at the hotel! The food at the restaurants was of high quality, with different themes you never got tired of the food, plus with two persons with celiac disease in the family, they also were served with food specially made for them! The spa area had different services, nice with for example a footcleaning by real fishes...
For our kids (1, 3 and10 years old) there was a kids playing area and a kids pool. But eventually the kids loved to play at the beach and in the ocean: it was every day exciting to seek for beautiful stones, seashells or just play/ swim in the ocean. At the beach you could get a delighted slice of pizza or a drink whenever you wanted.

Besides everything written above, one of the things that made our trip enjoyable and forever memorable was the staff!! I have to especially mention Georgianos, general manager at the luxorious main restaurant, who was very kind and helpful all the time and always made sure that the restaurant held a high standard. And then a waiter named Christos. Christos will be remembered for the rest of our lives! He served always with a smile, and he was the one that the kids (and we parents) loved to see every morning, lunch and dinner. He was so nice with the kids, played and joked with them so much that we all miss him now! Hopefully he will still work there when we get back!
So what makes us go back there in the future? The weather, the beautiful hotel, the food, the familyfriendly environment, and above all: the staff!

Thank you and
Best regards from the family of 7persons from Finland!

Stayed: April 2018, travelled with family
Thank Bobban B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MitsisAlilaHotel, Guest Relations Manager at Mitsis Alila Resort & Spa, responded to this reviewResponded 28 April 2018

Dear Bobban B,

Hello and greetings from sunny Rhodes Island. Our pleasure to see your wonderful review regarding your recent stay with us. It is great to hear that you have had the best travel-week in your life in our resort and we have exceeded your expectations.

Thank you for mentioning our clean and comfortable rooms, various thematic restaurants and its offers and of course our always helpful personnel. We will share your comments with the members of our staff.

Our pleasure to hear that all of your family members had a lovely time. Looking forward to welcoming you back in the near future.

Best regards from Mitsis Alila Resort & Spa

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Reviewed 26 April 2018 via mobile

This hotel is more than amazing! Its affordable luxury and surpassed every expectation that my husband and i had! We have stayed at mitsis hotels about 10 times now and this one has definitely topped all the others!
From being seated on a sofa and waited on at check in! No standing around! Champagne and cool towels brought to us.
Waiter service by beach and pools. So many restaurants and bars to choose from you never got bored but actually excited to eat! Every meal included canapes while you ordered and then an extra tray of something before u had ordereddefinitely the diet starts when you get home holiday as you would not want to miss any of this food!
Champagne and wine bars are adults only and the girls who serve you are so nice and friendly and explain everything even where the drinks came from or the canape ingredients that were served with the drinks! No need to go and get beach towels as they are brought to your room every eve! Maid service twice a day
You don’t have to move at the hotel if you don’t want to! The staff and waiters think of everything for u and you can ask for anything!
Will definitely be returning and will also try more mitsis but will find this one hard to beat,,,it would only let me upload ten photos but they don’t do enough justice! My husband said he’d never had a holiday where he felt so relaxed and chilled!
The weather was so hot for April we were not expecting that level of heat but enjoyed every moment. Its the sort of hotel you don’t want to leave even for a second! Every single staff member went the extra mile and all were so friendly it was refreshing!!
Last september we visited a bahia hotel in tenerife ans will never be returning as they need to learn a thing or two from mitsis for sure!!! Greek hotels you definitely get more

Stayed: April 2018, travelled as a couple
3  Thank Resort731439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MitsisAlilaHotel, Guest Relations Manager at Mitsis Alila Resort & Spa, responded to this reviewResponded 28 April 2018

Dear valued guest,

First of all we would like to thank you for your loyalty to Mitsis Hotels. It is wonderful to hear that you have visited many hotels from the chain of Mitsis and had a lovely time. Of course we are very pleased to hear that Mitsis Alila is on the top of your list and we have exceeded your expectations.

Secondly, thank you for mentioning so many nice comments regarding our facilities, variety of options in our thematic restaurants and bars as well as our helpfull and professional personnel. We are pleased to know that starting from the smooth check in till the end of your holidays we could create a relaxing and chilled atmosphere and you and your husband had the best time.

We always try to make sure our guests receive the best quality service and it is nice to hear the appreciation.

Looking forward to welcoming you back soon!
Best regards from Mitsis Alila Resort & Spa team and management

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