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Review Highlights
Troll Cave a MUST do!

One of the best escape rooms we’ve done … our 10 year old son was enthralled and scared at the same... read more

Reviewed 5 days ago
Promhany
via mobile
Bloody awesome experience caving

Absolutely bloody grouse experience. Scott was a great guide, taught us heaps about the caves and... read more

Reviewed 3 weeks ago
danielpE1762NJ
Read all 1,585 reviews
  
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Reviewed 14 July 2019 via mobile

Went for husbands 50th birthday. Deni was our guide and we had the best experience. Not only was she knowledgeable but she ensured we got the absolute best experience of climbing, swimming, floating and seeing the glow worms. Nice touch of getting our photos within 24 hours and at no extra cost. Would recommend this to anyone.

Date of experience: July 2019
Thank RLT1970
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 July 2019

Abseiling isn't new to me, as I frequently rock climb however it was my partner's first time abseiling (and at 100m at that!). Despite having a fear of height, she absolutely crushed it. In the beginning there was a lot of hesitance but our guide Brad and Garrett were very encouraging, attentive and made us felt safe throughout the whole trip. There were times through our cave walk when my partner felt tired, and Brad quickly picked up on that and had the group stop to see the view around us. I enjoyed our conversations with both our guides in regards to more of the caving, rescue, and safety technicalities.

It truly is a privilege to traverse through the beautiful cave system, particularly the luscious cave plants and cave formations. I enjoyed having the glowworm viewing nearing the end of the trip, it was as if a chance to reflect on our journey and really just a great conclusion to the trip.

The 2 other folks that went down with us brought their phone even though the guide repeatedly told them not to. This became quite the nuisance as they ended up holding us back. Moreover it just ruins the atmosphere, and the immersive experience. Brad handled it very well, and had them lead the journey instead of us. So to friends reading this: please respect your guides. The rules they give you is to ensure we have the best experience, and a sustainable tour by minimizing our harm to the caves.

The cave is certainly beautiful but the trip wouldn't be anywhere as perfect if it wasn't for our guides Brad and Garrett who made the experience one of a kind. Follow the rules, respect the guides, don't be that guy.

Tips: definitely wear wool hiking socks to keep warm, your hands will get cold but the adrenalin keeps you warm (we went in winter)

Date of experience: July 2019
Thank stripeanderson
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 July 2019

This experience needs its own listing as it's so good.

Did it with a couple of 16yos for a laugh and we really enjoyed it. Superb value for money (quite a few unadvertised extras), fantastic, friendly staff and plenty of things to make you jump and keep you engaged and thinking. Think tame escape room crossed with very cool Halloween maze.

Younger kids would love it even more than we did and the fun starts on the short walk up to the troll cave.

To cap it all off the cafe is fantastic with incredible food made on the premises.

Date of experience: July 2019
Thank AKLDer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 July 2019 via mobile

Did the Troll Cave with the kids. Fantastic, the kids loved it! Peter, the troll keeper made the the experience really awesome. If you have kids and want a good kiwi experience in Waitomo then do this!

Date of experience: July 2019
Thank davefZ1980LL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 July 2019

We’ve just returned from the 4 hour lost world trip and what an incredible experience it was! We’ve been travelling around the world for the past 4 months and this is easily the best tour we’ve done. We were lucky enough that it was only us and our tour guide Iain, who was also awesome. We both get a bit nervous with heights, but Iain put us totally at ease- a fear of heights should not stop you from going on this trip! We can’t wait to see the photos Iain took!

Date of experience: July 2019
Thank Helenrc94
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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