Abseiling isn't new to me, as I frequently rock climb however it was my partner's first time abseiling (and at 100m at that!). Despite having a fear of height, she absolutely crushed it. In the beginning there was a lot of hesitance but our guide Brad and Garrett were very encouraging, attentive and made us felt safe throughout the whole trip. There were times through our cave walk when my partner felt tired, and Brad quickly picked up on that and had the group stop to see the view around us. I enjoyed our conversations with both our guides in regards to more of the caving, rescue, and safety technicalities.

It truly is a privilege to traverse through the beautiful cave system, particularly the luscious cave plants and cave formations. I enjoyed having the glowworm viewing nearing the end of the trip, it was as if a chance to reflect on our journey and really just a great conclusion to the trip.

The 2 other folks that went down with us brought their phone even though the guide repeatedly told them not to. This became quite the nuisance as they ended up holding us back. Moreover it just ruins the atmosphere, and the immersive experience. Brad handled it very well, and had them lead the journey instead of us. So to friends reading this: please respect your guides. The rules they give you is to ensure we have the best experience, and a sustainable tour by minimizing our harm to the caves.

The cave is certainly beautiful but the trip wouldn't be anywhere as perfect if it wasn't for our guides Brad and Garrett who made the experience one of a kind. Follow the rules, respect the guides, don't be that guy.

Tips: definitely wear wool hiking socks to keep warm, your hands will get cold but the adrenalin keeps you warm (we went in winter)

This experience needs its own listing as it's so good.

Did it with a couple of 16yos for a laugh and we really enjoyed it. Superb value for money (quite a few unadvertised extras), fantastic, friendly staff and plenty of things to make you jump and keep you engaged and thinking. Think tame escape room crossed with very cool Halloween maze.

Younger kids would love it even more than we did and the fun starts on the short walk up to the troll cave.

To cap it all off the cafe is fantastic with incredible food made on the premises.

Did the Troll Cave with the kids. Fantastic, the kids loved it! Peter, the troll keeper made the the experience really awesome. If you have kids and want a good kiwi experience in Waitomo then do this!