The rooms are cozy and we have a big balcony overlooking the canal. Got to watch several ships come in including a cruise ship. The air conditioning in the room is at the front of the door which has a cubby hole area and all the cold air stayed in that area. So I was hot that night. I had to go out and buy a big fan to put in the entrance to draw the cold air into our room, so I was much cooler the second night. They should supply fans for every room to accommodate that problem. I’ve heard others complain about that too. The rooms are very clean. There is no extra blankets supplied you get a sheet and one thin blanket. They had NO ice in their ice machine saying it’s closed for COVID. This is July 2023 COVID is long over. That’s an excuse to be cheap and I was pissed I had to buy really expensive ice at the convenience store when the hotel should be supplying it especially when you spend $180/night. There was no microwave in the room and the fridge is not cold enough to hold beer. The beds were ok. Comfy enough but bounced around if you moved too much so they were not sturdy. The area is safe and beautiful with a few awesome restaurants within walking distance. All in all I still liked it here minus a few things and I would return.

Upfront disclaimer: This review is about my experience with the Inn although I wasn’t able to stay there.
I booked a room at the inn 2-3 weeks before a planned trip. The next day I got a call from the manager— Apparently I indicated that I would arrive at midnight, after their office closed, and they wanted to make arrangements so I could get into my room. I explained that it was a mistake on my part and we both laughed.
But then two days before I was due to travel, a state of emergency due to heavy snow was declared over most of my route. I immediately wrote to the inn, explaining that I had to cancel because of the weather. Again, the manager called and assured me that there would be no charge even though I was past the free cancellation period. He seemed genuinely concerned about my need to cancel and was reassuring about not charging.
Such great customer service is rare! I bet that the inn staff treats guests who are fortunate enough to stay there as well as they treated me by phone. I will definitely stay there when I am able to reschedule my trip!

We enjoyed our stay here. The hotel is quiet and on a pretty street. Owner is friendly and view of ships passing through the lock is amazing. Hotel is a bit dated, but clean and comfortable. Nice unique place to stay in pleasant small town.