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Alpine Motel Wanaka and Apartments
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Reviews (190)
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All reviewsgreat locationhuge tvdiscount voucherwifi strengthbedroomed unitthe kitchenbrilliant stayshort walk from the lakegreat showerhandy locationbusiness tripwalking distanceheat pumpclean tidyreally enjoyed our stay hereroad noisetwo nights
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Reviewed 5 May 2018

Stayed in a studio room - lady at reception who checked us in was very friendly (name began with S) and even gave us couple of discounts at local restaurants which we used. Stayed in studio room which was fine for one night.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank m0riaty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, Owner at Alpine Motel Wanaka and Apartments, responded to this reviewResponded 2 weeks ago

It was a pleasure to help you guys! Our prime central location only being 450 metres to the Lake Wanaka lakefront and town centre of cafés and restaurants makes it only too easy to go out and enjoy all the great eateries Wanaka has to offer. I'm glad you made good use our discount voucher system and all the best for the rest of your travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

First up, the room was really very nice and clean. The location is amazingly great. Close to everything. Infact a fantastic base to explore Wanaka.

I would have given 5 stars had it not been for the experience during check-in. We reached the motel a bit late around 7 PM after a long drive from Franz Josef and were quite tired. When we went in to check in we were informed by Derek that because of our late arrival, they had already charged our card. Ok, understandable.

So we were discussing with Derek to understand if he could reverse the charge as the other card was an international card and put charge on a different one. At this time, Crystal barged in and shouted something at the top of her voice and went back inside. We were so taken aback. And then Derek went after her and shouted back at her "That was not required".

He came back and then just brushed the whole thing aside saying Crystal thought we were arguing about the room being charged before arrival!! I did not mind that they were not inclined to accept our request for charging a different card but the fact that not even Derek bothered to apologise for Crystal's attitude put us of.

They need to improve the same as this kind of behaviour in hospitality industry will not help them.

Stayed: April 2018, travelled with family
Thank PadminiGopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2018 via mobile

The hotel holds an amazing location. It is near lake and restaurants. The room are big and clean with a peaceful atmosphere. It even has facility to barque in the garden. The room have a kitchen, two rooms- with 4 beds available . Easily four people can live in one room.

Stayed: March 2018, travelled as a couple
Thank Anpitliya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, Owner at Alpine Motel Wanaka and Apartments, responded to this reviewResponded 1 week ago

Thanks for the great review. We are lucky to have such a fantastic location and I am glad you enjoyed that and I hope you made use of our discount voucher system too! We are glad to know our free BBQ island and playground for the children, including new huge sandpit have been going to good use.

Hope you had a very special Honeymoon!

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Reviewed 16 April 2018 via mobile

Alpine motel at Wanaka is ok studio units are budget priced and the apartments are much larger and much more cosy and of course more costly
They are not modern but clean and comfortable and close to the main township.

Stayed: April 2018
Thank Trevor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

Over the busy Easter + Warbirds Over Wanaka weekend we found our stay here pleasing. Being in one of back rooms #10-20 was quieter than those facing the busy road.
All very clean and comfortable with signs of recent renovations appreciated.
Walkable to the town / eating options and the lake when parking can be hectic.
Pleasant hosts.
Fast, free Wi-Fi.
Well deserves its consistent 4 star rating.

Room Tip: Rooms at the back = #10 to 20 would be quieter
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank KeenPhotographer-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek J, Owner at Alpine Motel Wanaka and Apartments, responded to this reviewResponded 1 week ago

I am glad you enjoyed your stay with us over Warbirds. Since taking over in July 15 2015, we have completely re-furbished some rooms. All our rooms now have FULL Heat Pumps/ Air Conditioning, FREE WiFi 5GB per day, 33 TV channels including 9 SKY TV channels - Sports x2, Movies x2, Chinese Movies and ++. All of our bigger rooms have 55/60inch TVs. So it's great to hear our hard work is appreciated and enjoyed!

Hope to see you next time.

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