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gabriellet787
Kununurra, Australia

Basic hotel in upmarket town

Review of Wanaka Hotel
3.0 of 5 bubblesReviewed 17 Mar 2024
Very close to City centre. Consists of many self-contained unit. Laundry and communal kitchen. Kitchen no refrigerator, only one kettle. Cooktop instructions didn't mention to switch a power button underneath first. So we were unable to use cook- top at first. Rooms basic. Good location.
Date of stay: February 2024
Room Tip: Wouldn't recommend trying to cook in communal kitchen.
Trip type: Travelled with friends
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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All reviews guest kitchen great location mexican restaurant middle of town view of the lake laundry facilities close to town bullock amigos balcony
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Reviewed 14 March 2024

We booked a standard room with 2 beds, on arrival they said we'd been 'upgraded' but the new room only had the one queen bed and the rest of the rooms were all fully booked. This was slightly annoying as we needed the original 2 beds, but the receptionist was helpful and allowed us to view the room first. When it wasn't satisfactory we were shown a compact room which we took but its not what we booked and there was no difference refunded for a very small room.

While small it was nicely appointed, had everything we needed. Bed was super comfy with nice clean, fresh linen. Bathroom was very pokey - no room on the basin for anything but the shower was great. Toiletries provided were nice - I did like their sustainable initiative to recycle all toiletry bottles.

The free carpark had alot of room, the hotel had some small garden areas and some alfresco seating/picnic area. While I didn't personally try it, the Mexican bar/restaurant looked nice and had a decent crowd each night.

Was a really great location, across the road from a small convenience store, walking distance to the lake (for any cruises/excursions that start there) and also basically across the road from the foreshore which had alot of bars and eateries.

Overall a good stay minus the room mix up which was relativly fixed up on site. Would stay again but get in contact prior to suss out the rooming situation as it was nice to be offered an upgrade.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank TravelAgentStacey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2023 via mobile

Stayed here with a group on business and was extremely disappointed with room booked vs room allocated.
Hotels who think the drivers should have the dregs need to realise we are your free advertising good or not so good.
This was the latter
Ants in room extremely hot and recovering for next day hard to achieve.

Date of stay: November 2023
Trip type: Travelled on business
Thank Tour-Dr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023

The room we had was exceptional, we had the royal suite, which was amazing, with fabulous views of the lake. We felt very special as the previous 3 nights accommodation elsewhere was terrible and very expensive. Wanaka Hotel is a hidden gem and we highly recommend.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 56Maureen1957
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2023 via mobile

We recently stayed at the Wanaka Hotel, attracted by its central location which did not disappoint being so close to the lake and the centre of town.

However, our overall experience was marred by several discomforts. The hotel shows its age with a rather run-down appearance and old which could definitely use some modern upgrades. A minor, yet notable inconvenience was the provision of single ply toilet paper, of which there wasn't enough. The quality of toilet paper says a lot about a place. The bathroom was compact, to say the least, and while the heated mirror would be a thoughtful touch in winter, it made the room unbearably warm in the spring sunshine. The lack of a powerful shower further dampened our experience.

The absence of air conditioning was felt, especially during the sunny afternoon when our room turned into a sauna despite opening the windows and sliding door.

Parking was another challenge. It’s a game of luck to find a spot at times due to the pub . This could be quite inconvenient especially if you’re carrying a fair bit of luggage.

The combined effect of these issues unfortunately outweighed the benefits of the location. We have decided not to return to Wanaka Hotel for our future visits to the area.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank bhrjnq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2023 via mobile

The welcome was very pleasant and the room we were allocated was indeed the quiet room we’d requested upon booking. We were upstairs with something of a lake view in a room that looked as though it had recently been re-furbished. The room was clean and comfortable and access to the car park via a set of stairs from the corridor made loading and unloading much easier than if we’d had to access our room from front reception, in what is quite a large building.
There is a bar adjacent to the front entrance and a restaurant at the rear (which was closed during our stay) and I don’t know what impact they would have had upon our desire for a quiet room had they been going full swing of a weekend.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank ColinL451
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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