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Traveller rating
156
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190
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27
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All reviews guest kitchen great location mexican restaurant middle of town view of the lake laundry facilities close to town bullock amigos balcony
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Reviewed 22 February 2017 via mobile

Every thing about this hotel is over due for retirement. Get there before the 2pm checkin at your own peril. Well positioned. Nice grounds. Westerly rooms were very hot in Feb, no AC, small rooms. Very tired.

Date of stay: February 2017
Trip type: Travelled as a couple
Thank Martin R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo B, General Manager at Wanaka Hotel, responded to this reviewResponded 23 February 2017

Dear Martin R, Thank you for taking the time to write a review.
I am pleased to hear your have enjoyed our location and grounds, we are very happy to accommodate guests that require check in prior to 2pm if they can advise us prior to arrival so we may ensure the room is ready. Many of the rooms are renovated, though we do not have AC, there are fans provided in every room. Happy Travels, Regards Jo

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Reviewed 20 February 2017

This hotel is quite central and sat on a small hill which allows rooms on the first floor to have fantastic views of the lake and the dramatic mountains around.

This is an average hotel with average reception staff who could appear to be rude, but are actually only trying to book you in using a computer system that neither older lady appeared to be confident with. No welcoming information given on arrival, but all is contained within the information folder in the room and will be discovered upon exploration of the hotel

N

Room tip: Request a lake view room to get a 1st storey
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Pepster56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo B, General Manager at Wanaka Hotel, responded to this reviewResponded 23 February 2017

Dear Pepster56, Thank you for taking the time to write a review.
We are pleased to hear you have found the Hotel tidy and comfortable and that you have enjoyed the view from your room. I am sorry you have not enjoyed the check in process, as you have noted there is a Guest Information Compendium in every room and we find most guests prefer to read this at the leisure rather than too much information at check in. Happy Travels, Regards Jo

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Reviewed 20 February 2017

A great older style hotel to stay at, this was our second stay and its going to be the next time. The added convenience of The Amigo Restaurant and Beanie cafe for evening meal and breakfast added to our enjoyable stay

Room tip: Always ask for a lake view
Date of stay: February 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank colindayman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo B, General Manager at Wanaka Hotel, responded to this reviewResponded 23 February 2017

Dear colindayman, Thank you for taking the time to write a review.
Thank you so much for your continued support, we really loved to hear how much you enjoy your visits, we look forward to welcoming you again soon. Regards Jo

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Reviewed 20 February 2017

Nice clean room with modern styling and facilities. Good friendly service. Excellent location with everything you need within walking distance.
Price was good especially compared to the competition who seem to have increased their rates dramatically due to peak season demand.

Date of stay: February 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank aarnot_558183
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo B, General Manager at Wanaka Hotel, responded to this reviewResponded 23 February 2017

Dear aarnot_558183, Thank you for taking the time to write a review.
We appreciate your great feedback and are very pleased to hear you have found the Hotel to be a good price. Regards Jo

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Reviewed 16 February 2017

The hotel was very clean and comfortable. It was close to all main attractions, including shops, restaurants and bars. We would recommend this to others.
The Mexican restaurant attached to the hotel served delicious food.

Date of stay: February 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank alexandraswoods
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo B, General Manager at Wanaka Hotel, responded to this reviewResponded 23 February 2017

Dear alexandraswoods, Thank you for taking the time to write a review.
We are pleased to hear you have found the Hotel clean and comfortable and have enjoyed your meal at Amigos, Happy Travels, Regards Jo

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