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“Love this place! ” 4 of 5 bubbles
Review of Edgewater

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Edgewater
Ranked #4 of 20 Hotels in Wanaka
Certificate of Excellence
Auckland, New Zealand
Level Contributor
9 reviews
“Love this place! ”
4 of 5 bubbles Reviewed 8 January 2017 via mobile

Lovely room and amenities. Friendly and helpful staff. Breathtaking views of the lake and mountains. Would definitely stay here again, we didn't want to leave!
One downer was no fresh towels at the spa so we had a cold walk back to our room afterward...

Stayed January 2017, travelled with family
Helpful?
Thank itchyfeet2101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterNZ, Public Relations Manager at Edgewater, responded to this review, 7 February 2017
Kia Ora

We appreciate your comments and the rating you've given us.

Sorry about the towels however as they are regularly replenished.

Hope to see you again in the future.

Regards
Trish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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731 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Any
English first
Wanaka
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 January 2017 via mobile

During a walk around the lake to the Rippon Winery, I stopped here for a glass of wine.
Although the venue was lovely and the staff friendly, it took 10 minutes to get waited on after receiving the wine list. It then took another 10 minutes to actually get my glass of wine.
I was never approached to see if I was finished or would like another glass. I had to go inside to the bar to pay my bill.
It is important to mention that they were not busy during my stay. Equally important, the lovely young man who eventually waited on me apologized for the delay in placing my order, then apologized again for the delay in receiving my wine.
When I went in to pay, a different young man apologized again for the wait time in getting served.
They were both so nice and apologetic, I didn't have the heart to say anything. I now regret that as I would like to think management would have appreciated being aware of the importance in having their staff be more cognizant.
As my restaurateur dad always said, "Anyone in the business worth their salt, wants to be the first to know if a customer is unsatisfied".

Stayed January 2017, travelled solo
Helpful?
Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterNZ, Public Relations Manager at Edgewater, responded to this review, 7 February 2017
Dear Valerie B

We appreciate you setting out the events that impacted on your enjoyment of your glass of wine with us.

You can be assured they've been taken on board and noted by management.

We hope you'll give us a chance again in the future.

Regards
Trish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
218 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 5 January 2017

The resort is located right next to Lake Wanaka. The rooms were comfortable with great views of the lake. The resort staff were really friendly and professional as well. The breakfast at the resort is surprising great!

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterNZ, Public Relations Manager at Edgewater, responded to this review, 11 January 2017
Dear Keith L

Thanks for taking the time to share your thoughts about Edgewater. So pleased you enjoyed your time with us.

Regards
Trish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 January 2017 via mobile

This was booked for us and through and agency so we were very pleasantly surprised at our 1 bedroom unit - perfect as we have a toddler so it was nice to have more space, a kitchen and a washer/dryer.
We had a quick dip in the lake directly off the hotels grounds, a play on the playground and kicked a ball about- a great hotel for families with kids.
We had dinner in the restaurant- pricey but you got what you paid for - really good food. I had tea snakes rare duck with a duck leg croquette - super yum!
Breakfast was really good too - pastries were fresh and delicious.
We needed a porta cot, they came and set it up and made it with good linen and lovely baby blankets.

Stayed January 2017, travelled with family
Helpful?
Thank Nicole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterNZ, Public Relations Manager at Edgewater, responded to this review, 11 January 2017
Hi Nicole J

We appreciate your great review and so pleased we could look after you and your family so well.

Regards
Trish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed 2 January 2017

We have had lunch here several times - it never disappoints. Their scone selection is amazing. Especially lemon and poppy seed! They advise a 30 minute wait as they are baked fresh - well worth the wait !!!! And a calming space with lakeside views.

Stayed November 2016
Helpful?
Thank bouganvilla2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterNZ, Public Relations Manager at Edgewater, responded to this review, 11 January 2017
Kia ora

We appreciate your comments and so pleased you enjoy our fabulous baked-to-order scones.

Regards
Trish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Edgewater

Property: Edgewater
Address: Sargood Drive | Lake Wanaka, Wanaka 9305, New Zealand
Region: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Wanaka
#4 Family Hotel in Wanaka
#5 Romantic Hotel in Wanaka
Price range (per night): $172 - $357
Hotel Class:4.5 star — Edgewater 4.5*
Number of rooms: 65
Official Description (provided by the hotel):
Edgewater lies right at the water’s edge of Lake Wanaka. It is the perfect destination for you to experience all that Central Otago’s seasons have to offer. Our long, hot summers fade slowly into beautiful autumn colours, before the clear mountain air promises snow and crisp winter days. As the snowfalls melt, spring returns with its lush, bright greens. At Edgewater we have genuine local knowledge that complements our inviting accommodation and enticing seasonal menu. We can unlock the very best Wanaka experiences, tailored for you. Edgewater is a four star Qualmark graded property situated on the edge of Lake Wanaka. Come and touch the seasons at Edgewater. ... more   less 
Reservation Options:
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Also Known As:
Edgewater Hotel Wanaka

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