Good facilities for kids. Trampoline and pool slide were a hit.
Kitchen was poorly equipped, we had to buy plates and utensils.
Management blaming permanent borrowers is no excuse to refuse restocking. It's like a restaurant refusing to replace the cups customers break. Besides, it's not the problem of new customers and creates a bad first impression.
BBQ, bikes and hot tub all cost extra. Internet is 100meg per day with intermittent signal.
Thanks for your feedback. Unfortunately, the rate at which people would remove things from the kitchen was considerably higher than the rate at which a glass gets broken in a restaurant. To solve this issue, we do have kitchen packs available to borrow from the office against a refundable bond, as is standard practice at campsites across NZ.
We hope you enjoyed the rest of your travels.
A good, clean, tidy campsite a convenient distance from the main action of Wanaka but without the crowds of sites in town itself - ideal for families or those wanting a quieter stay. Staff were terrific; incredibly helpful and sympathetic during our wet stay (we discovered our tent leaked from the ceiling and through the groundsheet!), thankfully a cabin became available for nights two and three at the park.
Thanks a lot for your kind feedback. We had a lot of people over the busy summer period who liked to come to our site as it was away from the crowds in the middle of the town! We hope you enjoyed the rest of your travels.
We stayed at this site on our way south through South Island in a Britz campervan and found it to be clean and well run. Our pitch also was close to the amenitiy block with WC , Kitchen and laundry. We even had a view of the lake.
Our our way back north we had thought to stay at Queenstown but found the town to be busy, and over commercialised, as a result we travelled on to Wanaka and had another night there. The operator was very accommodating and helpful allowing us to relocate to a different pitch as the one allocated had poor Wifi reception Our new pitch was again close to the amenity block with great views of the hills around us.
Thanks a lot for your kind feedback. We're glad to hear you enjoyed your stay with us and hope to see you again soon.
When making long term bookings Top10 Wanaka are just highly professional and highly accommodating to all of our needs. You willl be hard stretched to find more accommodating and kind hosts than Jo and Hamish - they are always most willing to go the extra mile and a bit further than that. We stayed for a long time and could never fault the professionalism and the extreme helpfulness of both. It is great to see that they are building the place up to a high standard again while having incredibly affordable accommodation. We live in Europe and will continue to recommend staying at Top10 Wanaka. We also appreciate the fact that they are open to dog owners which we found to be extremely rare in New Zealand. Keep up the good work, we will be back for sure. Simone & Michael
Thank you for your feedback Simone and Michael. We appreciate your comments and we know we can't have everyone like you as campers!
As new owners we are taking all feedback onboard to improve the facilities but unfortunately we will never be able to please everyone.
We look forward to seeing you again shortly!
This site is well situated in Wanaka and has reasonable facilities, however, the tent site I used had a concrete slab underneath (or very dense rock) which made pitching our tent incredibly difficult. We were there on Dec 28 and expected a bit of noise, but the main issue was the security guards on the front gate. Late night chatter and early morning noise from them, as well as the lack of warning towards campers making excessive noise was not great after a long day of hiking.
Thank you for your feedback.
Apologies to hear that the security guards were noisy and not warning noisy campers.
We will make sure that does not happen again.
