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mattl0we7
Upper Moutere, New Zealand

Incredibly helpful

4.0 of 5 bubblesReviewed 26 Jan 2017
A good, clean, tidy campsite a convenient distance from the main action of Wanaka but without the crowds of sites in town itself - ideal for families or those wanting a quieter stay. Staff were terrific; incredibly helpful and sympathetic during our wet stay (we discovered our tent leaked from the ceiling and through the groundsheet!), thankfully a cabin became available for nights two and three at the park.
Date of stay: January 2017
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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JoHogg17, Owner at Mt Aspiring Holiday Park, responded to this review
Responded 8 May 2017
Thanks a lot for your kind feedback. We had a lot of people over the busy summer period who liked to come to our site as it was away from the crowds in the middle of the town! We hope you enjoyed the rest of your travels.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (363)
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All reviews powered site great playground camper van clean facilities mt aspiring one night swimming pool great facilities short drive great spot a lovely stay free wifi walk into town good size stunning views kitchen lake
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Reviewed 25 January 2017

We stayed at this site on our way south through South Island in a Britz campervan and found it to be clean and well run. Our pitch also was close to the amenitiy block with WC , Kitchen and laundry. We even had a view of the lake.
Our our way back north we had thought to stay at Queenstown but found the town to be busy, and over commercialised, as a result we travelled on to Wanaka and had another night there. The operator was very accommodating and helpful allowing us to relocate to a different pitch as the one allocated had poor Wifi reception Our new pitch was again close to the amenity block with great views of the hills around us.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
Thank Ron H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JoHogg17, Owner at Mt Aspiring Holiday Park, responded to this reviewResponded 9 May 2017

Thanks a lot for your kind feedback. We're glad to hear you enjoyed your stay with us and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017

When making long term bookings Top10 Wanaka are just highly professional and highly accommodating to all of our needs. You willl be hard stretched to find more accommodating and kind hosts than Jo and Hamish - they are always most willing to go the extra mile and a bit further than that. We stayed for a long time and could never fault the professionalism and the extreme helpfulness of both. It is great to see that they are building the place up to a high standard again while having incredibly affordable accommodation. We live in Europe and will continue to recommend staying at Top10 Wanaka. We also appreciate the fact that they are open to dog owners which we found to be extremely rare in New Zealand. Keep up the good work, we will be back for sure. Simone & Michael

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank SimoneN1890
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo H, Owner at Mt Aspiring Holiday Park, responded to this reviewResponded 25 January 2017

Thank you for your feedback Simone and Michael. We appreciate your comments and we know we can't have everyone like you as campers!
As new owners we are taking all feedback onboard to improve the facilities but unfortunately we will never be able to please everyone.
We look forward to seeing you again shortly!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2017

This site is well situated in Wanaka and has reasonable facilities, however, the tent site I used had a concrete slab underneath (or very dense rock) which made pitching our tent incredibly difficult. We were there on Dec 28 and expected a bit of noise, but the main issue was the security guards on the front gate. Late night chatter and early morning noise from them, as well as the lack of warning towards campers making excessive noise was not great after a long day of hiking.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank G8656MPsamuelm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo H, Owner at Mt Aspiring Holiday Park, responded to this reviewResponded 25 January 2017

Thank you for your feedback.
Apologies to hear that the security guards were noisy and not warning noisy campers.
We will make sure that does not happen again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile

Stayed here in a tent for the night. The tent sites are at the front of the property so there was a lot of traffic noise and early in the morning around 5am there was a lot of noise from the horses across the road. The amenities on the lower side of the property were very old and tired, we did not use these, instead we went up to the top of the property and used the facilities close to the powered van sites, they were cleaner and more spacious than the ones near the tent sites. A plus would be that the tent sites are spacious and well sheltered from the wind. Good wifi reception too. Reception staff a tad impatient and cold. Probably the worst of the Top 10 holiday parks we have stayed at so far. The place is in need of an upgrade.

Date of stay: January 2017
Trip type: Travelled with family
Thank Tourist616939
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo H, Owner at Mt Aspiring Holiday Park, responded to this reviewResponded 25 January 2017

Thank you for your feedback. We were full when you stayed so that would have been the only available sites. Yes the amenities down the bottom are in need of an upgrade and that will be done this year. Those facilities are only open over the December/January period. As new owners we take your feedback to improve and upgrade our facilities.
We take pride in how our reception staff meet and greet customers in such a bubbly friendly manner so was taken aback with your comment of inpatient and cold. We have since had a meeting with our staff so this does not occur again.

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Reviewed 17 January 2017 via mobile

Fabulous facilities, beautiful location and wonderful company. Have been in past and will be back, however, feel as though new management have a lot to learn! Rude, condescending and an air of arrogance. Felt slightly unwelcome as he patrolled the camp like a dictator! Did not let it take away from our trip though!

Date of stay: January 2017
1  Thank iluvwaimate69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo H, Owner at Mt Aspiring Holiday Park, responded to this reviewResponded 25 January 2017

As new owners to the park we appreciate your feedback. Hamish has been trying to eliminate a lot of people using our facilities for free. We don't want you to have to pay for freeloaders by increasing your tariff. If he appeared rude you must have misinterpreted him. Glad to hear it didn't take it away from your trip and we look forward to seeing you again.

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