The room was nice and the price of the property was fair. However upon returning to our room there was quite a bad stench in the room. We tried to track it down thinking it may be a drain or something like that. However it seemed to be the aircon unit. Upon inspecting this the filter was thick inside with dust and did not look like it had been cleaned in years.
But otherwise a nice motel and great location.
Hi there. We do regularly clean the heat pump units, but as you can imagine in these colder months they are running 24/7 so we will ensure daily checks from now on. Thank you for your feedback!
Part of NZ tour with Tailfinders. Room was very small but had all the facilities we needed. Room was on ground floor level so easy to get our luggage from the car in the off road car park. But cars could park right up to your window which meant it didn't feel private. Also a locked door separated the room from next door so we could hear the neighbours. Proprietor was friendly and helpful but only there certain times of the day. However we didn't spend much time in the room so it was ok. Don't know the price as it was part of a package but I think it was quite cheap so good value. Shops, restaurants and the lake were close by.
Hi there. Thank you for giving us your feedback - we really appreciate it! We are a family business with young children so not present in the office 100% of the time on our receptionists days off, but someone is always on-site & just a buzzer/call away. We hope you enjoyed Wanaka!
Great position, one street back from the Lake. Quiet comfy and clean. Rooms are pretty small but when you are just staying for one or two nights, it is fine. Friendly staff always appreciated. Short walk to so many food options and plenty of bars around.
We do recommend our smaller Compact units for one night/short stays - and if you return to the area please check out our larger King or Family units. Thank you for the great feedback!
The location is CBD and close to shops and restaurants. If you can't lug bags then ask for a downstairs room. The bedrooms are quite small, and there is only a microwave and really nowhere to store bags. Good wi-fi reception was a plus. Clean and tidy.
Thanks for taking the time to give us your feedback! We have all our actual room sizes listed on line - we also have larger units, and rooms with additional facilities. Would definitely recommend checking out this info on the website when booking, and to note any special requests like you suggested ie downstairs unit.
The Bella Vista is good to stay at as is centrally located. Room very clean comfortable bed, good shower, had small fridge tea and coffee making. Had small table with chairs. There is also a guest laundry and drying room for those who went skiing
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Bella Vista and found our location convenient. It's great to know that you appreciated the cleanliness of the room, the comfortable bed, and the amenities we provide. We aim to make our guests feel at home, and it sounds like we succeeded! We hope to welcome you back for another stay soon, especially if you're planning to hit the slopes again! Safe travels!
