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Tanya S
Melbourne, Australia

Quality, friendly, peaceful and beautiful resort

5.0 of 5 bubblesReviewed 22 May 2024
Adults only area, pool beautiful with great view. Rooms were fantastic, loved special towel animals. Food was great, staff amazing. Spa lovely quiet area and magical. We loved the resort, big a spacious. They have thought of everything, lots for the kids to do. We we always have very fond memory of our time at Shangri La
Date of stay: August 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji, responded to this review
Responded 6 Jun 2024
Bula Vinaka I8819WPtanyas,

Greetings from Shangri-La Yanuca Island, Fiji

It is with great pleasure to receive wonderful review on resort and colleagues. Always excellent to take back beautiful memories to cherish and to look forward returning to have more of your fantastic holiday spend with us at your second home.

We are glad to know you have enjoyed your holiday and we look forward to welcome you back soon!!

With Kind regards,
Mrs. Ashwini Singh
Executive Secretary / Quality Improvement Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (4,802)
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    Reviewed 22 May 2024

    A little mixed. Our room was downgraded, though we where refunded the difference. When we went to leave we found they loaded our cases on a different taxi already. On the plus side, lovely staff, special mention Tina housekeeper, Joe in Takali and Napoleon, great guy (who helped us find our cases)..
    "Island time" sometimes takes a bit of getting used to but the place itself is wonderful especially for kids/families. Lots to do, beach safe to swim, pools good. Kids club/ nannies special mention. We did the jet ski tour, a first for us, and it also was first class.
    Overall a great place and great memories

    Room tip: Probably need to get in early if you want a beach lounger
    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank BobUsher1
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji, responded to this reviewResponded 7 June 2024

    Bula Vinaka BobUsher1,

    Greetings from Shangri-La Yanuca Island, Fiji

    Thank you for your great review on resort and colleagues. We are glad you had wonderful holiday with us and we look forward welcoming you back soon.

    We do apologize for the mix up with you cases and glad this was assisted.

    Great to take back beautiful memories to cherish and to look forward coming back to visit your second home away from home.

    With Kind regards,
    Mrs. Ashwini Singh
    Executive Secretary / Quality Improvement Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 May 2024

    We took our family so had 2 rooms, one in the Yanuka Lagoon Grand Deluxe King room which was spacious enough for 2 adults a 1yr and 4yo. Great location close to childrens pool and breakfast. We had an ocean Deluxe Tein Room in the reef area. It is further away but lovely views and much quieter. We had to move rooms as the first one had some sort of loud noise in the ceiling at night which kept us awake. Management transferred us to a new room without any problem. The only downer was on the last day I developed gastro (which from reading some reviews I was not alone) It spread to 3 other family members which spoilt or 5 nights at Denauru. The resort is fabulous and the staff lovely. Make sure you.venture down to bar at the far end for Happy hour the staff down there are so friendly and made the kids amazing mocktails

    Room tip: Snag a pool chair early
    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank juliemA2021AO
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji, responded to this reviewResponded 22 May 2024

    Dear juliemA2021AO,

    Warmest greetings from Paradise of Shangri-La Yanuca Island, Fiji

    It is with great pleasure to receive such a awesome review on resort and colleagues with management team. Thank you for choosing Shangri-La Yanuca Island, Fiji for your well deserved holiday with us and we are glad you have wonderful holiday spent at resort taking back your beautiful memories.

    We are so happy and looking forward to welcoming you back soon!!

    Yours Sincerely,
    Ashwini Singh
    Executive Secretary / Quality Improvement Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 May 2024

    Great family holiday great for the kids relaxing for the adults. Staff at the resort very friendly can't do enough for you and always there to help nothing is a problem. The smile of their faces is always welcoming. The weather is just perfect. We will be going there again next year. We LOVED it.
    Thank you, Shangri-La.

    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank paul b
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji, responded to this reviewResponded 22 May 2024

    Bula Vinaka paulbL6106YJ

    Greetings from Shangri-La Yanuca Island, Fiji

    Thank you for sharing your great review on resort and colleagues. We are so glad to hear your holiday was magical with us and we
    cant wait to welcome you back soon!!

    Yours Sincerely,
    Ashwini Singh
    Executive Secretary / Quality Improvement Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 21 May 2024 via mobile

    The Shanghai-La resort is about an hour drive from Nadi airport. We stayed in the Lagoon units which were spacious for a couple, but a little tight for a family of four. There was a very comfortable king bed and a couch with a pull out bed first two singles. (Be careful with spray sunscreen etc as the floor gets very slippery.) Our unit (room 150) looked out to a grassed area and further across to the beach and pool which was handy. It was a short walk to the buffet breakfast and restaurants.
    TIPS: Bring a soccer ball etc. as there are nets on the grassed area. Spray your room with mosquito spray before you go out to dinner and use mossier patches for the kids. Use the pool and beach in the mornings just in case it gets windy in the afternoon.

    Date of stay: May 2024
    Trip type: Travelled with family
    Thank oskarew
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji, responded to this reviewResponded 21 May 2024

    Bula Vinaka oskarew,

    Greetings from Shangri-La Yanuca Island, Fiji

    Thank you to share your great review on resort and colleagues. We are glad to know you have enjoyed your holiday and we look forward welcoming you back soon.

    Yours Sincerely,
    Ashwini Singh
    Executive Secretary / Quality Improvement Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 19 May 2024

    Nothing was too much trouble . The staff are all lovely and friendly . Would definitely visit again . Lovely food . The sea temperature was lovely . Definitely recommend the River Safari and shot over jet ! A once in a lifetime experience ! Wow !

    Room tip: Some children are not in control . It’s a bit of a shame at times .
    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Fiona D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji, responded to this reviewResponded 21 May 2024

    Bula fionadI5400QP,

    Greetings from Shangri-La Yanuca Island, Fiji

    Thank you to share your great review on resort and colleagues. We are glad you enjoyed your stay with us and we look forward welcoming you back soon!!

    With Kind regards,
    Ashwini Singh
    Executive Secretary / Quality Improvement Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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