Nothing was too much trouble . The staff are all lovely and friendly . Would definitely visit again . Lovely food . The sea temperature was lovely . Definitely recommend the River Safari and shot over jet ! A once in a lifetime experience ! Wow !
Bula fionadI5400QP,
Greetings from Shangri-La Yanuca Island, Fiji
Thank you to share your great review on resort and colleagues. We are glad you enjoyed your stay with us and we look forward welcoming you back soon!!
With Kind regards,
Ashwini Singh
Executive Secretary / Quality Improvement Manager
This was our first visit to Fiji and to the hotel and I can’t fault it enough. Nothing was too much trouble if you asked for something. Everyone was so friendly and welcoming. All the staff were so accommodating and really helpful when we arrived on the first day. All the food we ate was so fresh. There was always something to do for everyone and all the trips we did were fantastic. Highly recommend the Jet Boat Safari along the Sigatoka River. That was a blast! Definitely coming back. This won’t be the last visit to Fiji.
Bula Y4350GEannad,
Warm greetings from Paradise of Shangri-La Yanuca Island, Fiji
Thank you for your great review on resort and colleagues.
It sounds like you had an **amazing experience** in Fiji! I'm glad to hear that the hotel staff were so accommodating and that the food was fresh and enjoyable. It's always exciting when there are plenty of activities to choose from, and it seems like the Jet Boat Safari along the Sigatoka River was a real highlight for you.
Thank you for sharing your experience, and I hope your next visit to Fiji is just as memorable! 😊
Yours Sincerely,
Ashwini Singh
Executive Secretary / Quality Improvement Manager
We visited with our family of four ( kids 10 & 8) and we had the best family holiday. The resort is perfect for families. You can do as little or as much as you want! Our kids loved the Inflatable park and snorkeling right off the beach was perfect! Food and cocktails were great! Lots of variety. Definitely book into the Asian Restaurant (Takali) as it books out and is delicious! The black marlin bar ( next to Takali) is hidden away but has a pool table and we generally had the place to ourselves so the lovely bar staff lets us put on our own music for a dance party! The horse riding at the resort was a highlight! We would go back in a heartbeat!
Bula Erin G,
Greetings from Shangri-La Yanuca Island, Fiji
Thank you to share your excellent review on resort. Review will be communicated with the colleagues and management as this will bring great motivation for us to keep providing excellent services to all our guests,
We are very happy to know you had enjoyed your holiday with us and we look forward to welcoming you back soon.
With Kind regards,
Ashwini Singh
Executive Secretary / Quality Improvement Manager
The Most amazing trip with the Most friendly people I’ve ever met. The whole resort is fantastic but a special thanks to Adia V at the Itailian restraunt you made this trip fanatasic and your service is second to none. This is definatelY out last visit here and we can’t wait to get back
Bula Vinaka aarenb2024,
Greetings from Shangri-La Yanuca Island, Fiji
Thank you to share your great review on resort and colleagues. We are glad you had fantastic holiday with us and we look forward to welcoming you back soon!
With Kind regards,
Ashwini Singh
Executive Secretary / Quality Improvement Manager
Gastro epidemic in the pool - kids and adults vomiting for 2 days.
Food is horrible
No supervision of staff and understaffed
Not enough sun chairs and those that are available are old, dirty or broken
Unless you book the restaurants days ahead you cannot get in - the only other options are kids restaurants which are diabolical
Bula Vinaka john655,
Greetings from Shangri-La Yanuca Island, Fiji
Thank you to share your constructive feedback on resort. We take very guest feedback seriously to work on improvement and this review has been communicated with all management to work to rectify on issues.
We sincerely apologize for the inconvenience caused during your stay.
Yours Sincerely,
Ashwini Singh
Executive Secretary / Quality Improvement Manager
