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All reviews nuku restaurant bedroom beachfront bula bus plunge pool golf cart kids club an adult main restaurant our honeymoon buffet breakfast washing machine port denarau tour desk pool side relaxing holiday day trip ground floor
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18 - 23 of 4,927 reviews
Reviewed 19 February 2024

# Good..
great staff experience- from front desk to restaurants to their beautiful persona..
Hilton fortunate to have them.
Shame about the their hourly rate..

# Bad.,
Checked in to a Garden 1 bedroom garden Villa.
I was my wife’s birthday., which was a complete surprise.
Noise so bad during the nite that my daughter who was with us could not sleep , because of the consistent pounding, we were moved to a 1 bedroom
Villa beach front apartment..
To my surprise when I went to the balcony
near the main bedroom I found all the wooden panels falling off as well as the overhead ones as well .
Fortunately I normally warm up before a run - using the balcony as leverage -
could have fallen through..
If there was a family with children it could have been disastrous..
# Front doors security lock not completely fasten in..
Can not believe that this apartment was
In this bad condition at a 5 star resort.,
See photos of other areas in the resort in
serious state of repair.

Date of stay: February 2024
Trip type: Travelled with family
Thank Denis M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 2 weeks ago

Ni Sa Bula Vinaka I2558FSdenism,
Vinaka vakalevu for taking the time to share your review.
We sincerely apologize for the substandard room experience that you had encountered during you stay. We would appreciate more details regarding your booking so that we may address, the challenges that you have brought to our attention.
We eagerly await your response.
Kind Regards,
Virginia Mow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2024

Me and my husband just returned from a week at the hilton, it was the best holiday so far that we have been on. From the moment you arrive at the hotel everyone is so welcoming including the front desk, the deli staff, the hospitality staff even the hydrosport people. All such beautiful people and we will miss you all so much!
To name a few names of the people who made an impact for me Mere at the Deli, always serving us with a smile. Usa at the front desk, along with two others who i didnt catch their names but they helped us when we first check in & when we checked out! We werent trying to be difficult but everything was more confusing in hot weather so they were all very patient. Lani at the NUKU restaurant along with a couple of other ladies we didnt catch there names , Ben, David, Wais in the Pool area & the others i Didnt catch names of!! , The lady at the New Zealand ice cream hut at nighttime we would go there and talk about the Gecko's. The welcoming staff at the front entrance & Bill and Zo from the hydrosport Jetskiing

You all made our trip unforgettable! And we will be telling everyone to stay here, even the cleaners who cleaned our room everyday & give us little love hearts with our shell neckalaces! With activities everyday, you are always blessed to be doing something at the resort, Do the Pool aerobics!! Ben is your man, and try all of their food you wont regret anything!

This is the place to stay, they are all welcoming and such nice people. We are so grateful for you all and we look forward to seeing you soon! Sota Tale!!

Room tip: Have a look at the daily board for activities, they're so fun and all for free!
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Tegan K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 15 February 2024

Ni Sa Bula Vinaka 50tegank,

It always brings our team great joy when we learn that our great works is appreciated hence we thank you for sharing this with us.

We thank you for your appreciation and recognition of Lani, Ben, David Wise, Mere, Usa, Bill, Zo and our team members :-)

We look forward to welcoming you back home to us.

Vinaka,
Virginia Mow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2024 via mobile

We loved our stay at Hilton Fiji. The title says it all, but our “room” was a gorgeous ocean view deluxe suite with a full kitchen, washer/dryer & semi private amazing plunge pool that was the perfect temperature and we had it all to ourselves. Shuttles run through the property often & if you don’t happen to catch one, it’s a nice place to walk. You’re on Fiji time! The breakfast buffets had TONS of options for breakfast & lunch & one was open until 11. The people were super friendly & helpful. And the location is great - you can walk to Port Denerau or most tours will pick you up. Oh & the sunsets there are incredible!

Like other reviewers have said, you won’t find the white sand beach or crystal blue waters here (or likely any resort in the area) - but take one of the many boat tours for that & come back to stay at the amazing Hilton. Vinaka!

Date of stay: February 2024
Trip type: Travelled as a couple
2  Thank EllenB158
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 14 February 2024

Bula EllenB158,

We are always thrilled to learn when our guest have had a wonderful experience with us. Hence a big vinaka vakalevu for taking the time to share this with us 😊

Your feedback will certainly be shared with everyone, for its important for them to know, that they have been appreciated.

Your Hilton Fiji family looks forward to welcoming you back, for more happy holiday memories.

Warmest Regards,
Virginia Mow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2024 via mobile

Wow, is all I can say. Whilst the resort is excellent the people that work there are what makes it a great experience.

Many thanks to the front desk for organising a birthday for our daughter + the special birthday message by houskeeping (photo attached)
Many thanks to Ray? and Sistera? from housekeeping for all that they did to make the stay special.
Pools were great for all to hang out at and happy hours for the Adults was nice.
Buffet breakfast (which was included) was good and there was a good selection to not get over it. Omeletes were good
Coffee whilst ok was a bit of a miss from the machines.
Dinner at Nuku in regards to the location was excellent, on the water, bands most nights and dancers/fire dancers. The food at Nuku was good if individual meals selected from the menu, didnt really see the value in the $89 fuji dollar buffet as none of our group ate a lot. (If you eat a lot maybe it will be good for other)
For a change we went to the Port for Dinners ($8 fjd) where there is a good selection of places to eat from Mexican (my favourite) , italian, seafood to bar food at Lulu's.
Most meals for group of 5 adults, one teen and a 3 year old came out to an average of less than $500 FJD most nights.
All in all the trip was what was expected great accomodation from a Hilton + as said previously made more special by the staff which were more than helpful.
( BULA and VINAKA

Date of stay: January 2024
Trip type: Travelled with family
1  Thank 956ediv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 6 February 2024

Bula 956ediv,

We are heartened by your kind words. Vinaka! Your review has been shared with our team so that they know that they are appreciated.

We look forward to welcoming you all back home to us.

Kind Regards,
Virginia Mow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2024

The Hilton was a very nice resort but they changed the price when we checked out to what was quoted to us when we checked in. The amenities are very nice especially the pools. The restaurants are very good too, staff are friendly. Our favourite thing was when the grounds crew climbed the coconut tree and gave everyone a coconut.

Room tip: It’s expensive for what you get
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank sue M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 2 February 2024

Bula SuemP6237WK,

Thank you for sharing your feedback.

We would appreciate more specific details regarding the pricing, so that we may address this concern. We are sincerely sorry for any inconvenience, that this may have caused you.

We look forward to having you back with us.

Kind Regards,
Virginia Mow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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