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bjsgf
Mulgrave, Australia
Perfect holiday! We will be back again and again!
5.0 of 5 bubblesReviewed 5 Nov 2022
We have been to Fiji, many times but it was our first stay at the Hilton, but it will not be our last! Our room was absolutely amazing, nice comfortable bed. Very clean, spacious, and well presented. We had a kitchenette, little laundry area, a delightful bath, separate wide toilet (nothing worse than a pokey little toilet), annd spacious shower. The bed was very comfortable quality mattress, so very important, and it isn’t always the case in even in some of the best hotels. Evelyn and Crabtree toiletries were provided, I don’t usually use the toiletries, but I had forgotten my body lotion and this one smelled lovely. Our room was serviced every day, and replenished with anything we had used or needed. Two bottles of Fiji water were provided each day., in addition to fresh milk etc. A lovely touch, and very much appreciated. Our room was ground floor, facing the beach which was literally 15m or so away. Between our room and the sea was a couple of sun lounges and a hammock. So convenient. The pool area was clean and well maintained and I love the idea of the sunken sun lounges in shallow water. I used those a few times to keep me cool.. poolside service was easy to access, and quick to deliver. Actually, so was room service too. Breakfast was a wonderful variety of different foods, from seasonal fresh fruit, fluffy pancakes, traditional, cooked breakfast,(eggs, anyway, you wanted them) a variety of cereals and pastries, and a theme of the day cooked area to choose something different, anything from USA day to Italian, to Indian to Mexican. Something for everyone! We enjoyed a Diwali celebration buffet dinner with delicious food, and great service. The Hilton have really got it sorted. We will be back!
Date of stay: November 2022
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Reviews (4,930)
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Reviewed 6 November 2022

Great staff but a very tired property desperately needing a refurb.
Bad first impressions on arrival with a very busy reception that just feels like a giant transit area: cabs dropping off; multiple counters including tour, Fiji Airways, reception; crowds waiting for Bula Bus; shop; golf carts picking up and dropping off - definitely not a relaxing or premium experience. Cold towel and drink were appreciated; however.
Room was so tired. All surfaces and cupboards scratched; skirting boards and corners cracked; outdoor furniture sun scorched and cracked; tiles in the bathroom from 1990; sliding doors in bathroom didn't close all the way. Room was clean but had to ask for the fridge to be cleaned as it stank like fish.
Breakfast is good and recommend going to main restaurant as the adults only has a smaller buffet. Beach is not nice and really just a big gravel parking lot - didn't see anyone on the beach. Get a room close to reception so you don't have to walk to the far ends of the resort to get to your room or depend on the Bula Express bus.
Gym entirely forgettable. We walked to the Sofitel and Sheraton which felt much more upmarket - will give them a try next time.
On the good side, staff are wonderful and genuine.

Date of stay: November 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrew W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2022 via mobile

Staff were unbelievablely friendly and courteous, they made us feel like we were part of their family.Staff made sure we wanted for nothing and nothing was too much for them, an experience that we will definitely experience again. Thankyou from room 312

Date of stay: November 2022
Trip type: Travelled as a couple
3  Thank Neil H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 24 November 2022

Ni Sa Bula Neil,

Thank you for taking the time to share a review of your recent stay.

We are thrilled that you enjoyed your stay with us. We appreciate your positive words regarding our team members. Vinaka.

We do look forward to your return home to us!!

Kind Regards, Virginia Mow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2022

My wife and I spent 10 days in Hilton and had a wonderful stay. The staff were extremely friendly and hospitable.

We stayed in both Garden View and Beachfront View rooms. The rooms were clean, tidy and amenities were adequate. The breathtaking view from the rooms overlooking the ocean and distant mountains was a sight to behold.

A special mention to Mr Eparama from Hilton's Front Office for making our trip more enjoyable. His warmth, enthusiasm and concern for guests encapsulate the very essence of Fijians.

Thank you Hilton.

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Travelyoushould
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 24 November 2022

Ni Sa Bula Travelyoushould!!

Thank you for taking the time to share your review of your recent stay.

We appreciate your kind words regarding our rooms, views and team members. Thank you for highlight Eparama. It is appreciated.

We look forward to your return home to us in the near future.

Kind Regard, Virginia Mow

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Reviewed 3 November 2022 via mobile

As soon as I got off the plane the people were so nice to me an my family an the hotel staff so loving to my kids so much things to do there weather was a 10 to nice service got two massage just lovely people I'll go again breakfast dinner was so nice. And the music at night so good

Room tip: Not really helpfull but go on a cruise to an island Learn the culture
Date of stay: September 2022
Trip type: Travelled with family
2  Thank widz123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 24 November 2022

Ni Sa Bula Widz123!!

Thank you for taking the time to share a review.

We are absolutely delighted that your family had a great holiday in Fiji and at the Hilton Fiji Beach Resort And Spa.

We look forward to seeing you again in the near future.

Kind Regards, Virginia Mow

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Reviewed 3 November 2022 via mobile

Honestly one of the best holiday destinations I have ever been too! The Hilton Hotel was very clean and they serviced our rooms spotless everyday. The STAFF are the most friendliest people you will meet on earth!! They are so welcoming and make you feel at home! From the staff at the bar, café and reception, cleaners and just everyone who work at the Hotel! We are so thankful to have meet you all!! Thanks for taking the time to get to know us & to guide us to the closest (local) shops and markets! The staff make the trip for me personally! The pool is beautiful right next to the beach! We came as a couple but the hotel cater for all.. they have a whole pool area and restaurant dedicated to couples only (adults) only!
The main are which is great for families with kids! The Hotel have orgernised games/activities for the kids running all day!!
We had the most relaxing week! Everything we wanted!
We will definitely come back when we have a family!

BULA VANAKA until next time Hilton 🇫🇯🇫🇯🌺🌸☀️🌼❤️

Date of stay: October 2022
Trip type: Travelled as a couple
2  Thank P965VYvictorias
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Mow, Guest Services / Front Office at Hilton Fiji Beach Resort And Spa, responded to this reviewResponded 24 November 2022

Ni Sa Bula Vinaka P965VYvictorias!!

Thank you for taking the time to share a review of your stay at the Hilton Fiji Beach Resort And Spa.

We appreciate and are delighted that you enjoyed your stay with us and for your positive words regarding our resort and team members.

We look forward to your return home to us with your additional family members!!

Kind Regards, Virginia Mow

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