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StayForLong
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Charlotte K

Family paradise

5.0 of 5 bubblesReviewed 14 Mar 2024
The staff were so friendly and nothing was a problem from the minute we arrived. Always went over and above with not just the kids but us as adults. Matt, Va, and Dan a massive shout out to them their knowledge caring and kindness was above and beyond they really made us feel like family. We can’t wait to save and return back to paradise.
Date of stay: February 2024
Room Tip: Take your time but hurry up. Fiji have one sped island time. Relax and enjoy
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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11 - 16 of 1,851 reviews
Reviewed 12 March 2024 via mobile

Rooms were nice and spacious and everything you need to cook for yourself if you wanted to
We did our own brekkies
Mini supermarket onsite
We spent our swimming time in the adult area/pool as it was quieter and the pool seemed cleaner.
The staff are lovely..
We ate in the Beach Hut and the meals were lovely and huge servings
They have a buffet but we never went to that. Fire dancers very entertaining.

Room tip: They do try and sell you timeshare But we just said no and that was the end of it Gave us $150 voucher off our account
Date of stay: March 2024
Trip type: Travelled with friends
1  Thank saxon0307
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

The staff can teach many others on what customer service should be. At the main pool bar Rex, Tevita and Matt went above expectations, attending to our needs and showing special attention to special needs members. They all made it a focus to greet the child daily, making them feel special. This was more than what we could ask for and made the trip to Fiji that much special. Will definitely return sooner than later. Thankyou so much

Room tip: A cruise on the Sabre by South Seas organized at the hotel is a magnificent day out. Front of house staff attend to your every need.
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank David M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

After a mixup on our end saw us arrive a year early for our booking, Mereani went above and beyond to save us.
She spent over an hour getting this sorted for us and getting us into the most amazing suite.
We cannot sing her praises higher, she was so helpful and patient.
All of the staff we have had the pleasure of meeting have been so friendly and just amazing.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sharni P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

Due to a mess up with the booking. My son arrived from Brisbane in Fiji to find the booking was for 2025. The receptionist Mereiani was simply. Outstanding. She went out of her way to rectify the problem and managed to secure accommodation for the week. I am so grateful and wish to thank Mereiani for resolving the issue. 🫶🏻🤲🙌

Date of stay: February 2024
Trip type: Travelled as a couple
1  Thank Theresa O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

Our booking was incorrect and suppose to be 12 months in the future and we arrived with no booking. Mereani wouldn't let us leave, and did not turn us away. She managed to organise accomodation within the hour. Absolute star and a lovely lady, felt very safe in this resorts hands! It's a common trend that the Fijian people are very welcoming and take care of their guests, however this resort well above & beyond, and turned a extremely stressful afternoon into a extremely positive outcome for me and my girlfriend. I have stayed here a total of 3 times, and will not stay at any other resort in the future if returning due to Mereanj's service and her team. Many thanks from Jason

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jason H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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