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Leeanne
Brisbane, Australia

Bula

4.0 of 5 bubblesReviewed 11 Mar 2024via mobile
Rooms were nice and spacious and everything you need to cook for yourself if you wanted to
We did our own brekkies
Mini supermarket onsite
We spent our swimming time in the adult area/pool as it was quieter and the pool seemed cleaner.
The staff are lovely..
We ate in the Beach Hut and the meals were lovely and huge servings
They have a buffet but we never went to that. Fire dancers very entertaining.
Date of stay: March 2024
Room Tip: They do try and sell you timeshare But we just said no and that was the end of it Gave us $150...
Trip type: Travelled with friends
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First trip to Fiji in Oct 2018
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Reviewed 11 February 2024

The staff can teach many others on what customer service should be. At the main pool bar Rex, Tevita and Matt went above expectations, attending to our needs and showing special attention to special needs members. They all made it a focus to greet the child daily, making them feel special. This was more than what we could ask for and made the trip to Fiji that much special. Will definitely return sooner than later. Thankyou so much

Room tip: A cruise on the Sabre by South Seas organized at the hotel is a magnificent day out. Front of house staff attend to your every need.
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank David M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

After a mixup on our end saw us arrive a year early for our booking, Mereani went above and beyond to save us.
She spent over an hour getting this sorted for us and getting us into the most amazing suite.
We cannot sing her praises higher, she was so helpful and patient.
All of the staff we have had the pleasure of meeting have been so friendly and just amazing.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sharni P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

Due to a mess up with the booking. My son arrived from Brisbane in Fiji to find the booking was for 2025. The receptionist Mereiani was simply. Outstanding. She went out of her way to rectify the problem and managed to secure accommodation for the week. I am so grateful and wish to thank Mereiani for resolving the issue. 🫶🏻🤲🙌

Date of stay: February 2024
Trip type: Travelled as a couple
1  Thank Theresa O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024

Our booking was incorrect and suppose to be 12 months in the future and we arrived with no booking. Mereani wouldn't let us leave, and did not turn us away. She managed to organise accomodation within the hour. Absolute star and a lovely lady, felt very safe in this resorts hands! It's a common trend that the Fijian people are very welcoming and take care of their guests, however this resort well above & beyond, and turned a extremely stressful afternoon into a extremely positive outcome for me and my girlfriend. I have stayed here a total of 3 times, and will not stay at any other resort in the future if returning due to Mereanj's service and her team. Many thanks from Jason

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jason H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024

This was our third trip to Wyndham Denarau & it is just dreamy. The Wyndham team really make this oasis a home away from home. We had such an amazing time & I can’t fault the staff (except for the head chef, see below).

Thank you so much to Tila & Sai for their amazing service at the bar/restaurant, & to the wonderful staff at Kids Club/Activities- Sala, Milli, Mila & Rina. The kids had the best time ever- as did we. You are all so good at what you do and I hope you love coming to work everyday because you make everyone smile everyday.

I don’t like to complain but this needs to be said...
We had planned to go to Sofitel for their renowned buffet as we wanted a memorable family dinner for our last night. But we decided to keep our $$ at Wyndham and spend our last evening with our fav people at our fav resort. Unfortunately the Beach Shack buffet offering was really awful. The new “Head Chef” has no place in a resort such as this- it’s quite embarrassing for Wyndham. He grumpily loitered around the buffet making guests uncomfortable on top of his sub par cuisine. Bring back a Fijian chef who knows what they’re doing. Or any chef who actually knows what they’re doing. People want to spend money at their own resort rather than going elsewhere but I overheard other tables complaining about the buffet food so I’m guessing you won’t keep guests eating at Wyndham. Our other resort friends complained about the menu by the pool also and said how it has really gone downhill.

If you want good food, go to Nadina at the Port, or Sadiq’s Spicy Kitchen - there’s a big sign that says “Local Foods” and a small car wash on Denarau Rd not far from where you go over the bridge to the resorts. Some of the best curry we’ve ever had- and we’ve had a lot of curry.

Finally- the Fijian fire show & dancers were great and should’ve been available for all guests to watch on New Years Eve. Most guests gathered by the pool ready to watch a show however it’s my understanding they kept it to the Beach Shack? The NYE entertainment & music was totally lacklustre. We still had a great time because that’s how we roll but it was lucky for the Sheraton fireworks who distracted everyone from the lameness and saved you.

Other than that- we miss you already and can’t wait to see you next Christmas!! XOXOX

Room tip: Do the South Sea Island day trip.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank JasminTaylor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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