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Qels K

Concerned Person

2.0 of 5 bubblesReviewed 21 Feb 2023
I must say the staffs are the best. They serve with a heart and i hope they are being paid well. But since the death of an 8 year old recently this month due to an electricity shock is an unfortunate turn of events. Have to be very cautious about the whereabouts of children if they are outdoors around this hotel.
Date of stay: February 2023
Trip type: Travelled with friends
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    Reviews (1,878)
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    116 - 121 of 1,878 reviews
    Reviewed 17 February 2023 via mobile

    6 day stay but unfortunately the weather was not favourable for our stay. Cancelled boat trip for 2 of our party due to poor weather, but in saying that, we were given a refund promptly. Sailing boat trip went ahead for 2 of our party, and it was amazing. Being self contained it was well appointed for rainy days, so we still had a great time. Fiji is a destination for everyone. Tip... the Bula Bus leaves from the hotel and will take you to the Port $8 return 1 trip or $10 for an all-day pass. The best thing is Club Wyndham is the start of the journey... lovely walk along the foreshore, passing through all the hotels and plenty of restaurants to choose from. Say Hi to Dan at the front when you arrive he is amazing and can arrange anything for you.

    Room tip: Bula Bus leaves from Wyndham to go to Port...
    Date of stay: February 2023
    Trip type: Travelled with friends
    Thank Karen H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Walesi Korovulavula, Guest Services / Front Office at Club Wyndham Denarau Island, Trademark Collection by Wyndham, responded to this reviewResponded 26 February 2023

    Bula Karen H, The team and I are delighted to hear you had such an enjoyable stay with us at Club Wyndham Denarau. Thanks for the recommendation for our future travelers, i will be sure to pass on your Hello to Dan who just started at the Porter position and is making a name for himself a true asset to the Front Office Team and the Resort as a whole. We can’t wait to welcome you back home for many more enjoyable stays with us in Paradise. Sota tale - see you soon, Walesi- Front Office Manager.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 February 2023

    Club Wyndham, Denarau. The environment was very pleasant. Staff friendly and supportive. Lots of activities for everyone. The rooms were very spacious and have fully self-contained apartments. the food was amazing, and the apartments were so clean and provided all the basic kitchen appliances and kitchenware And, make sure, you have a dinner at the Beach Shack, which is just wonderful. the environment was very clean and inviting, I would defiantly recommend Club Wyndham, Denarau island, Fiji.

    Date of stay: January 2023
      • Sleep Quality
      • Rooms
      • Service
    Thank lauchlanh2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Walesi Korovulavula, Guest Services / Front Office at Club Wyndham Denarau Island, Trademark Collection by Wyndham, responded to this reviewResponded 26 February 2023

    Bula lauchlanh, Thank you for your 5 out of 5 ratings!!!! always a pleasure to read beautiful review from our guests. The rooms are the most spacious on the island and we pride ourselves on the staff we have and service we provide. I will be sure to pass on your feedback to our Chef for your review on the Beach Shack dinner. Im sure he will be most excited. If your travels bring you back to our shores, Sota Tale- Till we meet again.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 30 January 2023

    It only rained the last two nights of my one-week vacation. The service was good and the food was good. I did take a few excursions. If you decided to book an excursion, I would ask about pick-up times before you book. I missed one of my excursions because of the pick-up time. Also, keep in mind the time/date changes if you are traveling from a different country. The rooms were average and very clean. The outlets are not European, you will need one that works for Australia.

    Date of stay: December 2022
      • Sleep Quality
      • Cleanliness
      • Service
    Thank AnnG42164
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Walesi Korovulavula, Guest Services / Front Office at Club Wyndham Denarau Island, Trademark Collection by Wyndham, responded to this reviewResponded 26 February 2023

    Bula AnneG42164, Thank you for your review and positive feedback. Yes, absolutely agree with you in that pickup time for excursions is a must to reconfirm. I will be sure to escalate your concerns and feedback to the respective Team. Thank you again for sharing your review with us. We look forward to seeing you next time. Sota Tale

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 January 2023

    Our 1st time at Wyndham Fiji and it was wonderful!! Rooms were great with full kitchen, spacious rooms and wonders facilities. The staff were beyond helpful, supportive and nothing was ever an issue they were only too happy to help. Highly recommend

    Date of stay: January 2023
    Trip type: Travelled with family
    1  Thank Gmart11
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Walesi Korovulavula, Guest Services / Front Office at Club Wyndham Denarau Island, Trademark Collection by Wyndham, responded to this reviewResponded 26 February 2023

    Bula Gmart11, Thank you for your review, always great to hear about wonderful stays that our guests are having and have had whilst they're with us. I will be sure to pass on the message to our staff on how they were helpful to you and your family. We look forward to welcoming you back home. Sota Tale

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    Reviewed 27 January 2023

    I wish someone makes a Hotel California type of song on Club Wyndham, Denarau. Environment very pleasant. Staff friendly and supportive. Lots of activities for everyone. Our family of four enjoyed the stay thoroughly. My kids walked on the beach to the nearby resorts and told me Club Wyndham was more lively. The adult pool bar is perfect, and Jope did the barman job with lots of passion, making it more than perfect. And, make it sure, you have a dinner at the Beach Shack, which is just wonderful.

    Date of stay: January 2023
      • Location
      • Sleep Quality
      • Service
    Thank Destination423517
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Walesi Korovulavula, Guest Services / Front Office at Club Wyndham Denarau Island, Trademark Collection by Wyndham, responded to this reviewResponded 26 February 2023

    Bula Destination423517, Thank you for your amazing review. I smiled at the thought of a song for our Club Wyndham Resort like Hotel California !!!The staff are indeed our greatest asset and glad to hear your kids thoroughly enjoyed the activities we have. I will be sure to pass on your gratitude to Jope who did an excellent job at the Bar.

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