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Aly S
Australia
For a five star stay, follow these instructions
4.0 of 5 bubblesReviewed 18 Feb 2024via mobile
This review is based on my international comparison of five star resort hotel experiences.

Had we not chosen to upgrade to the Waitui beach club access, I would have reviewed this hotel as a four star establishment. The regular pool and buffet breakfast areas were sub par, equipped in a four star fashion (a crinkly napkin on the rickety breakfast table instead of a proper set up). You can apply that for most of the hotel common areas outside of the lobby.

Now, if you upgrade to the club access room?
Adults only luxurious pool and beach side cabanas, free sunglasses, a swim up bar.
Breakfast at the buffet was also not tasty at all, and I tried everything in that one morning.
Breakfast at the Waitui club? Delicious ala cart options with barista coffee, fresh coconuts cracked open by the beach (rum optional) and a mimosa station! All endlessly complimentary
Free laundry service (virtually unheard of in my travels)! My advice is to have a yummy hearty breakfast and dine at Solis every night if your stay. The waiatui steak house was below average, and madame SO was just average. Solis on the other hand was superb! Let's not forget happy hour where you get free drinks and canapes! Room amenities were 4.5 stars for me

Date of stay: February 2024
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (5,852)
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Reviewed 18 February 2024

It was a very good trip and tether was very kind and looked after me and my family on the trip. The rooms were very nice and the pool was good I would highly recommend anyone looking for a family holiday, staff were very friendly and was a great experience in genrel.

Date of stay: February 2024
Trip type: Travelled with family
Thank Cooper H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 19 February 2024

Bonjour Bula cooperh183,

Thank you for taking time to reflect on your recent stay experience.

We are pleased to hear that you enjoyed your stay and were well looked after by our ambassadors. We do thank you for your support and hope you travelled home safely.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2024

Bula!
Good breakfast buffet options at this Bazaar restaurant of Sofitel.
Such a great service by Rusiate at Bazaar restaurant for breakfast. Such a welcoming and promt service looking after my caffeine needs ☕️.
Will surely visit again.

Date of stay: January 2024
Trip type: Travelled solo
Thank megha i
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 19 February 2024

Bonjour Bula meghai2020,

Thank you for taking time to reflect on your recent breakfast experience at Bazaar Kitchen. We are pleased to hear that you enjoyed your breakfast and we will be certain to pass on your compliments to the team.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2024 via mobile

Enjoyed a relaxing 5 days in Fiji thanks to the warm and welcoming staff at the Sofitel. The Watui Clib is a must if traveling without children. Special thanks to Paulini, Seta, Wilma, Suli, Rachel, Sasha and Mary. Wonderful as always. We'll be back soon!

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Michael M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 17 February 2024

Bonjour Bula Michael M,

Thank you for taking time to reflect on your recent stay experience.

We are pleased to hear that you enjoyed your stay in our Waitui Beach Club and were well looked after by so many of our ambassadors. We do thank you for your support and look forward to welcoming you back to our shores in the near future.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2024

We going to the town trip of Nandi with Rafa and TikTok !!! It’s a very good experience, the staff is really good and they take the informations about the different places, they’re smiling and have a lot of humor ! I recommend this town tour you won’t be désappointed !!!

Room tip: The staff is attentive, smiling and always in good mood !!! Many activities are offered in this etablishment or outside ! Very good hotel !
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Marine L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 17 February 2024

Bonjour Bula marineJ1164DQ,

Thank you for taking time to share feedback on our Nadi Town Tour!

Our Nadi Town Tour run by Rafa and the team certainly does provide great value for our guests and a glimpse into Fijian culture. We do thank you for your support and sharing your experience with our readers.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2024

Absolutely amazing place to stay, room was immaculate, food was great, but by far the best part of this trip was the staff, they were absolutely amazing! from the time we were greeted at the resort to the time we left, the staff were friendly, kind and helpful. Oswald in particular is the absolute life of that resort. I recently spoke to a friend and recommended this hotel and was heavily influenced by Oswalds energy and attitude.

Room tip: pool is amazing, beach is nice.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Aidyn M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 16 February 2024

Bonjour Bula 144aidynm,

Thank you for taking time to reflect on your recent stay experience.

It is always a delight to hear that our guests have enjoyed their stay and been well looked after by our ambassadors. Oswald certainly does set the benchmark for our service standards and we will be certain to pass on your kind words.  

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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