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Mac Leauanae

Waitui Beach Club! Best holiday ever!

5.0 of 5 bubblesReviewed 26 Feb 2023via mobile
In my earlier review of Waitui Bar & Grill, I failed to include two more critical people that made our stay at Sofitel the most amazing trip of our lives!:
- Paulini: As one of the exceptional managers at Waitui Bar & Grill, she could not be surpassed! Her love and enthusiasm for service came through day after day! Thank you!
- Solo: Another one of the exceptional managers at the Waitui Bar & Grill! Thank you also for your love and care with our stay. Felt safe and knew we could count on your word!
Again, thank you Waitui Bar & Grill! Fantastic concept Sofitel. Will be back in a heartbeat and have no reservations giving Waitui Beach club a 1,000 out of 10!!! See you later, Mac & Alison Leauanae
Date of stay: February 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this review
Responded 7 Mar 2023
Bonjour Bula,

Thank you for sharing feedback on your service experiences with Paulini and Solo. Our ambassadors most certainly are our best asset and your feedback will serve as great encouragement to them.

We do hope that you travelled home safely and look forward to seeing you back on our shores again in the future.

Vinaka,
Sofitel Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 February 2023

We have just returned after 7 nights staying at Waitui Beach Club celebrating our Wedding Anniversary . I wish I could rate the staff here 6 stars as their service was excellent. Ensuring we had enough sunscreen for the day to keeping us hydrated and offering canapés by the pool was just a few of the things that they did with a smile . They genuinely care for their guests and nothing is too much trouble . A special thank you for making our stay so very special goes to Sulo , Wilma, Mary , Suli , Gidddeon & Florence . Keep doing what you are doing you should all be very proud .

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Luvfij
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for choosing Sofitel Fiji Resort & Spa for your recent anniversary celebrations.

We are delighted to hear that you enjoyed your stay in our Waitui Beach Club. We will be certain to pass on your kind words to the team and we do hope to see you back again in the near future.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2023 via mobile

WOW this resort is amazing. The staff were just incredible. The gardening team keep the grounds in perfect order and are always happy. You can tell they love their job. Strolling along the paths is like walking in paradise. Everything is spotless. The housekeeping team are experts. The waiters and waitresses are there to please and nothing is a problem. They go above and beyond to make your stay one to remember. We will be back. Bula

Date of stay: February 2023
Trip type: Travelled with friends
Thank SUSAN R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for sharing feedback on our recent stay experience at Sofitel Fiji Resort & Spa.

We are delighted to hear that you enjoyed your stay and were well looked after across all areas of your stay. Our ambassadors certainly are our best asset and your feedback will serve as great encouragement for them.

We do hope you travelled home safely and that we see you back again on our sunny shores in the near future.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2023 via mobile

The buffet restaurant was fabulous for breakfast and dinner. We had so many excellent choices that it was difficult to decide what to get. Our service was wonderful—especially Nara (Frances) who was there whenever we needed anything and made us feel very welcome.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank AnywhereGoesWow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for your support of our Bazaar Kitchen & Bar, we will be certain to pass on your kind words.

We would certainly appreciate you sharing your review on our dedicated Bazaar page aswel: https://www.tripadvisor.com/Restaurant_Review-g612490-d20202823-Reviews-Bazaar_Kitchen_Bar-Denarau_Island_Viti_Levu.html

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2023

Sofitel Fiji Resort & Spa Waitui Beach Club never fails to deliver on aspects of food, fun, bubbles and exceptional service. The staff are all so attentive, friendly and take the time to get to know you personally, always calling you by name.
Other amazing facilities like Suka Bar and Solis Restaurant offers stunning cuisine down on the beachfront, Bazaar Kitchen for the big appetite, Jounal Lounge for the more intimate, and for the late night revellers Republik Nightclub the only nightclub in Denarau.
Fantastic stay from beginning to end. Thank you to all the Sofitel Team! Naturally we will be back!

Date of stay: February 2023
    • Rooms
    • Cleanliness
    • Service
Thank BJN01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for sharing your stay experience with our readers.

We are delighted to hear that you enjoyed your stay in our Waitui Beach Club and were well looked after by our ambassadors. We will be certain to pass on your kind words to the team and look forward to welcoming you back in the near future.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2023

We were absolutely privileged to have our room serviced everyday by Lithi. She greeted us with the famous Fijian hospitality, kindness and warmth 😊🥂 She tidied and replenished our room to the best I’ve ever seen.

We have had a wonderful stay here at Sofitel. After a few issues at checkin with our booking, which was more than made up for by the staff with a beautiful dinner and gifts. Both my partner have been treated to an experience that we will both treasure and one that will make us return again and again to the Sofitel.

Thank you to the hardworking team for their love and kindness.

Vinaka Vakalevu
Room 349

Date of stay: January 2023
Trip type: Travelled as a couple
Thank PoppyPrasad_2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for taking the time to share feedback on our recent stay.

We are delighted to hear that you enjoyed your stay and were well looked after by our ambassadors, in particular Lithi. Our team certainly are our best asset and we will be certain to pass on your kind words.

We do look forward to welcoming you back to our sunny shores in the near future.

Vinaka,
Sofitel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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