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$905
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$917
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Balgownie

Luxurious Stay

5.0 of 5 bubblesReviewed 20 Feb 2023via mobile
Luxurious accommodation and Waitui Club (adults only) was very indulgent and offered outstanding service. Enjoyed the complimentary mini bar, happy hour drinks and canapés, and hourly treats by the pool which added to the relaxed experience. Also, the complimentary laundry service was very convenient for us having been on a cruise prior to the stay.
Date of stay: February 2023
Room Tip: Be aware of all your inclusions so you don’t miss out on any benefits. Also, being a member of...
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this review
Responded 7 Mar 2023
Bonjour Bula,

Thank you for sharing your stay experience in Waitui Beach Club with our readers.

We are delighted to hear that you enjoyed your stay and made use of all of the Waitui Beach Club inclusions. We do hope you travelled home safely and that we see you back again in the near future.

Vinaka,
Sofitel Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 21 February 2023 via mobile

This was our first trip back to Sofitel since 2019 we could not believe the change. While some resorts in Fiji have really struggled with the post Covid catch up and are feeling tired and soulless Sofitel (in particular the Waitui club) have come back more fabulous and stronger than ever. I cannot speak highly enough of the staff at the Waitui club, they were absolutely phenomenal. A special mention to Tracy & Gideon (and a few others whose names I wrote down but lost the piece of paper. oops)
The room renovations have been a huge success, what a lift. The rooms feel much more modern, clean light & fresh. We found the Waitui extras super beneficial especially the free mini bar & laundry service which makes a real difference.
We loved the free poolside snacks, the turmeric fish was so good. Sofitel have nailed their return to open boarders and post Covid travel but I have to say that it is, hands down, the staff that make this place come alive. Their warmth, genuine happiness & care is an absolute credit to them.
We were so impressed that we are returning next week, can’t wait! ..and this time I will remember all the names so I can add them here :-)

Room tip: Mini bar is free in club rooms and you can swap out items at no cost to suit your preference
Date of stay: January 2023
Trip type: Travelled with family
1  Thank Megs B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for sharing your stay experience with our readers.

It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by our ambassadors. We certainly are proud of our Waitui Beach Club offering and the experience it creates for our guests.

We do hope you travelled home safely and that we see you back again in the near future.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2023

We stayed for 8 nights and thought we’d make this our base of operations for day trips. On the 3rd day we realised that most day trips were inferior to what the Waitui Beach Club was offering, so we stayed in the resort for the rest of the 5 days - it was really that good. The views, the pool, the service - it just couldn’t be topped. The staff were amazing - nothing was a problem. The daily washing and ironing service was a pleasant surprise, we could’ve taken only half our clothes, but will remember for next time. Also the mini-bar exchange was very good - since I could tailor my complementary mini bar to my tastes every day.

No, I can’t fault this place. In fact, we’ve already booked flights to return later this year.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank AustralianCharlie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 23 February 2023

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay.

Great to learn your flights are booked to return later this year, see you soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2023 via mobile

Our family and friends all agree, nice hotel, but everything is to expensive, for eg

Bottle of average wine$90

Main meals- $58

Show, $99

Now with a family of 4, every time we go out it costs us $300+, thats 1 course each and 1 drink.

Because it is so expensive, i am finding it not enjoyable.

For a day out to caruso island, it is $269 per person, x 4 this gets crazy, on top of dining.

Nothing to do at night, eat then back to the room.

Nice pool

Spa not working

Deck chairs all tired, need replacing

Will we be back, not sure, probably not.

I can lie around a nice pool anywhere.

Serive how ever is 10/10

Room tip: Be prepared to get ripped off in the hotels
Date of stay: February 2023
Trip type: Travelled with family
1  Thank Glen a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 8 March 2023

Bonjour Bula,

Thank you for taking time to reflect on your stay experience.

It is great to hear that once again our guests have been well looked after by our ambassadors and provided a service experience of 10/10.

Pricing of accommodation, dinning and all facilities within the resort are regularly monitored to ensure we remain comparative to other resort offerings in Fiji.

We do hope you travelled home safely.

Vinaka,
Sofitel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2023

We enjoyed the wonderful views and hospitality of the staff here. Especially Mary - the yoga teacher who was inspiring, kind and energetic and Sammy - from the gym who made us feel special and looked after.
With the weather being mostly rainy, we found comfort in the fitness centre activities.
In the future, we suggest some more activities to be placed on rainy days.

Date of stay: February 2023
Trip type: Travelled with family
Thank 264campbellm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 23 February 2023

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2023 via mobile

Amazing and clever way to keep guests entertained during rainy days. I highly recommend in trying the amazing wet day time table. From watching a movie, playing bingo, painting, necklace making, kava ceremony, learning Fijian language and much more. You wont be disappointed in joining in the fun. A huge thank you to the amazing staff Pita. Aku, Julian & Wame who made us laugh and kept us entertained. My family and i will miss your huge smiles and beautiful personalities. Until we meet again,
Vinaka.

Date of stay: February 2023
Trip type: Travelled with family
Thank C2519LGelizabethj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke Jolly, Guest Services / Front Office at Sofitel Fiji Resort & Spa, responded to this reviewResponded 23 February 2023

Bonjour & Bula,

Great to have had you staying with us at Sofitel Fiji Resort & Spa recently. I want to thank you for providing us with feedback from your stay.

We always appreciate guests taking the time to share their experience with us and I'm hopeful we will be able to welcome you back again on your next holiday.

Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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