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133
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90 - 95 of 3,390 reviews
Reviewed 6 November 2019 via mobile

Great place for a family holiday. Access to the activities and facilities of three hotels. Staff are wonderful and the rooms spacious and open onto great verandah and open grassy areas.
Some better kid menu options during the day could help a little, but a really good experience.

Date of stay: November 2019
Trip type: Travelled with family
2  Thank 922joseph
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2019 via mobile

We loved staying here. Staff were all helpful and friendly. Room was well maintained. Air con is loud though. The breakfast at the Sheraton is better but this is included in your stay if you have a breakfast included room and it’s just a short walk away.
Highly recommend spending time at the adults only pool. Entertainment at the main bar in the evenings was good too.

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Toni-Anne A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 November 2019

The rooms are beautiful, the pool area is gorgeous too, but it is usually crowded with people. That's not a bad thing, just that is is a large hotel, acres of land, so many, many people. Breakfast buffet sensational (ours was included). There was bowling green near our beachfront unit. Lovely in the evenings. We ordered room service which was great - just too tired to go to a busy restaurant. It has everything there you need, some small shops, spa and watch the sunset everynight from the waterfront. Get golf carts to pick you up and deliver you to the Denarau golf club across the road (even just lunch over there), and the waterpark is also across the road.

Date of stay: October 2019
2  Thank Travelbunny63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 November 2019

This is the fourth and I suspect the last time we'll be eating at the Westin Resort whilst staying at the Sofitel next door as the Westin used to have very nice steaks.
This time the meal was very average and not up to the Westin Resorts normal high standards.
Now that Fiji has Triple Taxes making it one of the most expensive destinations to visit in the world, the quality and value of the Westin Resort food is not value for money, not to mention the problems we had sorting out the bill with their staff.

Date of stay: September 2019
    • Value
    • Location
    • Service
3  Thank Graeme P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Foziana, Loyalty Manager at The Westin Denarau Island Resort & Spa, Fiji, responded to this reviewResponded 6 November 2019

Dear Graeme P,
Thank you for taking the time to share your feedback following your experience at our restaurant. We are disappointed to hear that you were not satisfied with your visit and felt the quality and value of the Westin Resort food is not value for money; please accept our sincere apologies. We value our guests’ feedback and will take your comments into consideration as we continue with our product development programs in an effort to excel in customer satisfaction. Graeme, we look forward to welcoming you again to the Resort in the hope of providing you with a more memorable dining experience.

Warm Regards,
Foziana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2019 via mobile

We stayed at Westin Denarau for 4 nights. Although the start was a bit bumpy (the hotel gave us the incorrect room for half a day), they compensated us by giving us complimentary dinner for 4 at one of their many restaurants.
We loved the pools, the water, the drinks by the pool and a whole lot more. The staff were kind and welcoming, you can tell they were all trained from the same handbook, meaning the service quality was very consistent.

All the affiliated hotels and restaurants had the best interest at heart for the guests. If there was any problem or concern, they would use the walkie talkie to communicate and resolve issues on the spot.

The hotel porters were very accommodating, providing solutions, instead of talking about barriers to doing anything.

Given the opportunity, I would return here again with my family.

Date of stay: November 2019
Trip type: Travelled with family
1  Thank ZeeshanShams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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