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Amanda
Auckland, New Zealand

Welcoming hotel in a stunning location

5.0 of 5 bubblesReviewed 22 Aug 2024
We have just returned from 6 nights at the Sheraton and loved our time! The staff were very welcoming and helpful, and particularly loved interacting with our baby. Everywhere you go you are greeted by a warm "bula!"
The large grounds are beautiful and well maintained.
The daily buffet breakfast offering is extensive and tasty, the fresh juices and made to order omelettes were particular highlights. On our last morning, some of the wait staff sang us a farewell song (organized by Karalaini - thank you!)
The onsite cafe 28g does delicious pastries, desserts and nitro iced coffees.
I enjoyed the daily morning yoga, especially outside the chapel.
We also utilized the nanny services - Nita was very caring and we had no issue leaving our little boy for several evenings in her care.
The only issues we had was that the bassinet we requested was not in the room on our arrival, and not all of our towels were replenished over the last few days of our stay. These issues were reticifed relatively quickly by guest services.
Date of stay: August 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    All reviews farm to fork pratap singh beautiful smile your luggage breakfast buffet every morning ocean front aqua aerobics an ocean view room pool staff fantastic holiday bula vinaka relaxing stay beautiful staff family holiday restaurant staff swim up bar
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    31 - 36 of 530 reviews
    Reviewed 18 August 2024

    Sikeli was amazing at Sheraton we will be coming back next year just to see him he made our holiday special we felt apart of the Sheraton family we had the best holiday ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!can’t wait to come back and see everyone especially Sikeli

    Date of stay: August 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Emma H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 17 August 2024 via mobile

    The stunning Sheraton Fiji Resort will forever hold a special place in our hearts. Growing up, I have spent many very special family vacations here, so it was only natural that I chose this beautiful resort as the destination pre and post wedding. The serene and peaceful surroundings provided the perfect setting for such a significant chapter in our lives.

    Our accommodation was beautiful, clean and comfortable, making us feel right at home. The ability to watch Netflix on the TV was a wonderful bonus, perfect for winding down during our downtime

    We stayed on three occasions—before our wedding, after the wedding, and during our honeymoon.

    We mentioned our wedding several times to the reception staff, it wasn’t acknowledged, which left us a bit saddened. We had hoped for a small gesture to celebrate this special time with us. But even without that, there were moments that touched us deeply, thanks to the lovely staff who made our stay unforgettable.

    The food here is incredible! It can be a little pricey but truly worth it!

    Our heartfelt gratitude to the wonderful teams at both restaurants as they went above and beyond to care for our large group, making sure each of us were looked after. Their warmth and attentiveness really made a difference in our experience and we are so grateful.

    The valet staff also touched our hearts when they discovered we were honeymooning. They went out of their way to bring us a bottle of wine after realizing no welcome drink had been offered at our arrival. That thoughtful and personal gesture made us feel truly cherished.

    We were also so very grateful for the goodies left in our minibar—likely a kind gesture from management recognizing our return for a third visit. Thank you so much!

    And we can’t forget Eseri at the coffee shop. Her kindness and warmth made every visit feel special.

    Sheraton Fiji will always be our beloved destination when visiting Denarau, and we can’t wait to return and create even more cherished memories. Thank you, Sheraton Fiji, for making our stay so memorable and for being such an integral part of our story.

    Date of stay: June 2024
    Trip type: Travelled with family
    Thank sippinn
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 16 August 2024 via mobile

    The positives are spacious rooms, beachside setting, pools and gardens. Also, there is a range of restaurants including those at the next door Radisson and Wyndham. However, I'm surprised by the number of excellent ratings given our experience. The Sheraton accommodation is expensive but not relative to other Fiji resorts we compared. Dining is a different matter with higher prices for less quality. For example, f$75 for a much better buffet at the Sofitel compared with f$129 here. Cleanliness is also patchy with flies and birds in the dining areas. We visited most of the surrounding hotels and would rank the Sofitel a better deal overall.

    Room tip: Avoid the buffet - try the Sofitel instead
    Date of stay: August 2024
    Trip type: Travelled as a couple
    Thank Coastal17745653572
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marriott International Fiji Resorts, Marketing at Sheraton Fiji Golf & Beach Resort, responded to this reviewResponded 19 August 2024

    Bula Vinaka R&A,

    Thank you for staying with us at the Sheraton Fiji Golf & Beach Resort and the invaluable time taken to provide us with your feedback.

    I am sorry to hear of the inconveniences you had experienced during your recent stay with us, we will ensure to address this accordingly with our team as teachable moments for improvements moving forward. We will highlight your concerns on your dining experiences with our team to ensure refresher training and reviews are implemented as necessary.

    Please do let us know whenever your travels brings you back to Fiji as we look forward to another chance to welcome you back and to ensure you are well looked after.

    If there are further concerns you’d like to address, please do not hesitate to reach out to us.

    Vinaka,
    Yvo Van Dijk
    Hotel Manager
    Sheraton Fiji Golf & Beach Resort
    Sheraton Denarau Villas

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 August 2024 via mobile

    Our stay at the Sheraton was absolutely brilliant! The staff went above and beyond to ensure our comfort and satisfaction. From the delicious food and buffet to the top-notch restaurants, every meal was a delight. The pool area was also outstanding, providing a relaxing and enjoyable experience. We couldn’t have asked for a better stay and look forward to coming back!

    Date of stay: August 2024
    Trip type: Travelled with family
    Thank Nicola_Hof
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 August 2024

    Experience a friendly and welcoming atmosphere with professional staff, delicious food, great music, and quick, courteous service that is both attentive and proactive!
    I stayed here for a week and enjoyed every single day!
    Most definitely recommend and I will be back!

    Thank you all for everything!
    Teresia
    Mosere. k
    Susana
    Aponia
    Elena
    Mereani
    Sam

    Date of stay: August 2024
    • Trip type: Travelled on business
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    Thank JaVonte D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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