Sheraton is a pretty good hotel. The staff are absolutely beautiful and the ladies and gentlemen working in the breakfast buffet are the kindest souls.

Breakfast buffet was okay. I like how they’ve set up a dedicated juice station, but the pre-juiced juices, in particular the pineapple juice favoured by my partner, tasted a bit ‘watered down’. I didn’t actually manage to try the results of the juice station, because it all looked a bit far out for me (like with the whole beets and sugarcane), but I liked the idea.

I think the feedback I’d give on the breakfast buffet is that there should be more labels of what the food is. It is mostly labelled, but there are still a lot of labels missing. I’d also like to see cream out near the pancakes and had to ask for it every morning, only to wait for ages and make several reminders before someone would bring it. On the last morning, the very kind manager told me that the cream was usually kept in the little fridge with the yoghurts, and that she’d make sure the staff labelled it. She was very attentive and kind.

Staff were always very gracious and receptive to feedback. The toilets near the breakfast buffet don’t have a disabled toilet- only accessible stalls (which is still admirably inclusive). And so my blind partner had to walk double the distance for the same amenities as everyone else, and I found it a bit distressing and deeply unfair, even if he was a bit “whatever” about it. So I went up to the “Karen-desk” and shared my feedback, and the beautiful duty manager, who gave me the warm fuzzies and was like everyone’s favourite older aunt, listened and was responsive to my feedback about accessibility.

The boys at the front are to be congratulated for their tireless work in making everyone feel welcome and like “they’ve come home”.

Beds super comfy and room amenities all very nice.

Pools beautiful but it would be so nice if they were heated. Also, a spa/hot tub in the adults only section would be super lovely!! People were trying to sneak their children into the adults only section which wasn’t cool! We came to Fiji to escape our own snot-nosed little brats, not listen to yours!

We loved the steakhouse/grill onsite, but I’ll write a separate review about that one.