My wife and I had dinner at the Sheraton in Denarau and dined at Tatavu. We had an incredible waiter called Kijione who made our anniversary night magical, he went to above and beyond to make the experience great and the extended team were nothing short of fantastic as well. This is definitely our favourite restaurant in Fiji and we will always come back when we visit this beautiful country again.
Bula Denver O,
We thank you for celebrating your anniversary with us at Sheraton Golf & Beach Resort and your invaluable time taken to provide us your review.
We are pleased to hear that our dining options and associates are your greatest highlights. I will ensure to share your lovely feedback with the team.
We look forward to welcoming you back in the near future.
Vinaka and kind regards,
Yvo van Dijk,
Hotel Manager,
Sheraton Fiji Golf & Beach Resort
Sheraton Denarau Villas
The Sheraton is by the far the best resort on Denarau Island, the staff from Joe the Fijian Warrior , Rosalia who handled all my check in queries, Meki who looked after the Jetskis, the Poolside team of Susana, Tomasi and Lei , the Daycare staff who looked after my grandchildren, our housekeeper Melita and how can I forget Enia the security guard who looked after all the families by the pool to ensure everyone was alright. We stayed 24 nights at the Sheraton and right from day one to the end of our stay we were treated like a milllion dollars. The whole staff and customer service experience was amazing, you are always greeted with a big smile and BULA from anyone and everyone at the Sheraton. The buffet breakfast was exceptional from fresh fruits to hot currys, omelettes that were made in front of you and pizzas. The breakfast catered for everyone. Lunch and Dinner at any of the restaurants was beautiful , the beef burger and club sandwich from Room service was my favourite. Highly recommend Sheraton as the number one hotel to stay at in Denarau.
Bula 779augustl,
We thank you for staying with us at Sheraton Golf & Beach Resort and your invaluable time taken to provide us your review.
We are pleased to hear of your wonderful feedback and that you had felt right at home. I will ensure to share your lovely feedback with the team.
We look forward to welcoming you back in the near future.
Vinaka and kind regards,
Yvo van Dijk,
Hotel Manager,
Sheraton Fiji Golf & Beach Resort
Sheraton Denarau Villas
A great family holiday destination if you just need some r&r. Staff are so friendly and helpful and really make the place in our opinion. Some beautiful harmonious singing to celebrate people’s birthdays or departures. Amazing buffet breakfasts ( Shameels Dosas are awesome) and the Bula bus or the yellow bus helps you to explore a bit further if you need. Not cheap but met our needs. Would have loved if the beds were at least a queen size rather than doubles though as a bit cozy at night. Weather was perfect. Water bottles are provided every day in the rooms
Amazing staff, great food and fantastic entertainment during and after dinner.
Exceptionally clean rooms. Would highly recommend this resort, located in a great location. Treated like family, would return here yearly if I could! Direct flights from Adelaide made this a seamless journey.
Having stayed at the Sheraton, Villas and Westin complex at least a dozen times over the past 20 years it really pains me to write this review but our recent stay fell well short of our previous experiences. The staff, as always, are warm and friendly but there is only so much they can do to make up for the most recent changes and refresh. Most jarring, are the limited dining options which are completely out-of-sync with the extensive high quality options and great value restaurants of surrounding resorts. We have never left Marriott complex to dine on our previous stays but went to the Sofitel almost every night which has outstanding options (Bazaar, Solis and Madame So) and is almost half the price. On the two nights we chose to stay and eat at Tatavu the same dish (seared tuna) was completely different and the Kokoda was a deconstructed version, with no lime to cure the fish, which tasted nothing like the traditional Fijian dish. The dinner buffet, which we did not join, worked out to ~AU$450 for a family of four. Other striking changes are the closure of Ports O’ Call which was the finest restaurant in the South Pacific, closure of the bar lounge overlooking the pool which is now enclosed in glass and completely empty and a VR centre which I suspect most parents would rather keep their children away from on a beach holiday to disconnect. We never saw management checking in with guests like we had on all previous trips and were never asked about our stay even at check out. Not saying this is good, bad or indifferent but it was a noticeable change from previous stays where one particular F&B manager was literally across everything without being intrusive to make sure of quality and consistency was spot on and it seemed to show. Hopefully a little more attention on these areas will see everything bounce back.
Bula Vinaka StephenDamiani,
Firstly, we thank you for returning to stay with us at the Sheraton Fiji Golf & Beach Resort and for generously sharing your feedback with us.
We apologize for the inconvenience you experienced while dining with us. We will highlight your concerns with your team to ensure refresher training and reviews are implemented as necessary.
We hope for a second chance to improve your Fiji experience at our resorts. Please do let us know whenever your travels bring you back to Fiji. We look forward to another chance to welcome you back and ensure you are well looked after.
If there are further concerns you’d like to address, please do not hesitate to contact us.
Vinaka,
Yvo Van Dijk
Hotel Manager
Sheraton Fiji Golf & Beach Resort
Sheraton Denarau Villas
