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Traveller110011
Sydney, Australia

Friendly staff with very good facilities & beautiful landscaping

5.0 of 5 bubblesReviewed 23 Apr 2024
Bula.
We stayed here for 5 nights during the Easter break with my children/grandchildren to celebrate my 70th birthday. We had 3 rooms, 1354,1305 & 1371.
From the moment we walked in to the foyer we were welcome with the traditional Fiji greeting. We were attended to at the reception by Ani who was outstanding. She spent a lot of time with us organising the 3 rooms,making dining bookings etc. and always willing to help us with any queries.
The rooms were spacious,clean, comfortable beds, spacious bathroom & rain shower. The gardens are most beautiful, several clean well maintained pools. There are additional pools in the nearby villas which the guests can use.
No matter which part of the hotel you were, the staff would always greet you which was so nice.
The hotel has daily fire walking dance in the afternoons. Also the daily aqua aerobic classes were another highlight & popular.
The food was very good at restaurant 619. The staff here are very helpful. Although breakfast time can be very busy the staff are always willing to that extra to meet your needs. The buffet dinner was also very good with the Saturday night seafood buffet not to be missed.
Opposite the hotel there is a Golf club which is part of the hotel which has dinner options ant a reasonable price and nightly great music.
If you want to try something different you can catch a taxi to the marina (F$8) for other dining options.
Overall we had the most wonderful relaxing stay & truly enjoyed been here for my memorable birthday. We hope to return back in the near future.

Thank you to the management & all the staff.

Vinaka.
Date of stay: March 2024
Room Tip: Breakfast is very busy around 8.30 am
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviewed 21 April 2024 via mobile

We stayed in five 5 Star hotels during a 2 week Fiji visit and this hotel was the best by far…great, friendly and motivated staff, excellent F&B, well kept grounds, great location…everything was fantastic. As someone who stays a lot in hotels i can only say this must be due to great management. A special thanks to Anu Kruti, Yashmin Kaur, Ranjeshni and Tracey who all went out of their way to make our stay so memorable and enjoyable.

Room tip: Swim in the pools of the neighbouring Sheraton Denarau Villas, less crowded and larger
Date of stay: April 2024
Trip type: Travelled as a couple
Thank Markus403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2024 via mobile

Hi all,

Firstly, I am a Manager of a service provider so this review is certainly not from a negative perspective but from a perspective to raise the bar and strive toward further excellence as all service providers ought to. This review will list the positives and suggested areas to raise the bar well above other resorts within the Denarau location. The positives will far outweigh any constructive criticism as listed.

We stayed at the Sheraton Beach and Golf Resort for 7 nights. We arrived home today and the overall experience was fantastic. Before I delve into the review, I do want to make special mention of “Acomai” from the cafe “28g”. What a delightful person he is! If Acomai ever decides to relocate to Sydney, I would not hesitate to give him a job. What an asset that he is to Sheraton Beach and Golf Resort. He has certainly left an impression on myself, my husband Michael, my sister in law Kate, our kids James and Harrison and the other extended family members that we travelled with. He was so warm, kind and welcoming. We already miss him!

Positives:
1. Lovely, warm, welcoming and friendly staff.
2. Spacious rooms
3. Free bottles of water daily.
4. Rooms cleaned everyday.
5. Fabulous vibe around the resort.
6. Great timetabled activities, especially the Aqua Aerobics at 10:30am.
7. Family friendly
8. Classy resort
9. “Rosalia” from reception so helpful in arranging our transfers and day trip.
10.Cocktails wonderful from Tatavu Grill and Bar and pool side.
11. Fabulous full buffet breakfast daily.
12. An extremely central location even if wanting to visit Denarau Port or the Coral Coast.

Areas for Improvement:
1. Laundry facilities for guests. The current system is way too expensive.
2. More generous beds or an upgrade in mattresses to be considered.
3. Pillows aren’t the most comfortable.
4. Adult pool too small and the main pool is way too shallow and lacks depth.
5. Bula Bus not worth it. Better off getting a taxi service.

Our family of 8 would not hesitate to stay at this resort again upon visiting.

Warmest regards to Acomai and Rosalia!!!

As readers can see, the positives far outweigh so overall, this would be my chosen resort upon visiting

Room tip: Bula Bus
Date of stay: April 2024
Trip type: Travelled with family
1  Thank 716katf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 April 2024 via mobile

Had a fabulous time away with my sister. The staff were all very friendly. Lei looked after us with a beautiful smile every day. If you had a question someone was always about to help answer it with a smile. So friendly & abiding.
There was always activities to do.
Highly recommend the Sheraton golf & beach resort

Date of stay: April 2024
Trip type: Travelled with friends
Thank Fiona B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 April 2024

I have never travelled solo but this was the best experience I’ve had travelling. The staff are wonderful, helpful and welcoming. I felt at home at the Sheridan and had many great conversations with the staff. Thank you Sheraton Denarau!!!

Room tip: Book a studio.
Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adam T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 April 2024

BULA,

From arriving at reception to the beat of drums, champagne at reception, the level of service and hospitality never stopped,

Great for all ages from 63 down to 3 we all thoroughly enjoyed ourselves and we will be back.

Staff are wonderful in every aspect of the hotel, always curious and with the Fijians greeting of BULA.

Would recommend to anybody of any age.

Room tip: Book now
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mikeJ865KQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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