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Judit R
Sydney, Australia

Good place for a night or two close to the marina

4.0 of 5 bubblesReviewed 30 Jan 2023via mobile
We spent one night at The Palms in Port Denerau before heading to an island. The hotel is close to Nadi airport and literally across the road from Port Denerau Marina and the centre if Denerau. We got there late and had to leave early the next morning but still had a pleasant time in the hotel. We got upgraded to an apartment with a huge living/dining/kitchen area, a big bedroom with king sized bed, sofa & armchair, and a bathroom with shower and a bath. The room also had a big balcony facing towards the pool and the cafe downstairs. There was a huge TV both in the living room and the bedroom. The kitchen was fully equipped: fridge, dishwashedlr, microwave, tea kettle, plates, cutlery and pots were provided. The room also had a safe, ironing board, iron and a hairdrier. The staff at The Palms were friendly, they even brought our luggages up. Both check in and check out went very smooth and efficient. I would definitely stay there again.
Date of stay: January 2023
Trip type: Travelled with family
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Aseri Tikoimatuku, General Manager at The Palms Denarau Fiji, responded to this review
Responded 24 Mar 2023
Bula,
Thank you for your wonderful and feedback and Most of all though we are especially pleased that you enjoyed the service provided by our staff's . We look forward to welcoming you back.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 9 December 2022

I picked this hotel because it is within short walking distance of Denerau port. I had a morning ferry to catch. A functional booking.

As you walk in the Fijian friendiness is very apparent. It was a warm welcome and our bags were taken to our room after the minimum of paperwork.

The room was very spacious and comfortable. There was a fridge and cooking facilities.
The wash and bathing facilities were more than adequate.

The port itself is just across the car-park. There we found some lovely restaurants and bars. There was a grocery shop as well.

It was a shame the out-side road noise was so loud. The pedestrain crossing just outside meant that vehicles revved up their engines after stopping. The windows did nothing to keep the noise at bay. the windows are an old-fashioned louvre design. So I thought, at night this would not be an issue. I was wrong: At 3.30 am a loud construction lorry rolled up. Then it used its reversing alarm as it manoevred outside our room. Luckily, this did not happen again that night.

I would stay again if I was catching the ferry, but not with that road noise.

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank DeadlyDD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2022 via mobile

We stayed here for a night each side of our trip to the islands. It was fantastic! We would love to stay there for a much longer period. The staff were lovely, the apartment was huge and modern, the cafe was great too! Great location, staff, amenities, we will absolutely return

Date of stay: October 2022
Trip type: Travelled with family
Thank 840angelaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2022

excellent all round. apartment spacious, clean, generous with detergents/shampoo/conditioner/lotions. staff trustworthy, freindly, accomodating, 2nd trip this year one in june one in oct both husband and my birthdays, great escape from crowds and close to everything. bula bus passes via next drive adjacent so able to go easily to denarau golf first stop from the palms. next door to sails restaurant (yacht club) across road from restaurants/shops/grocery store and port for trips/activities amazing will go back again and again

Room tip: dont be shy to ask for more linens ie towels/toiletries staff are happy to accomodate
Date of stay: September 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Coastal35793956160
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2022 via mobile

Amazing apartment, close to everything, loved the coconut cake at the cafe. All the staff are amazing. Will be returning next year. Food at the cafe are the best. Park convient. Pool small but cant complain it will do. Cleaners do such a great job so vinaka

Date of stay: September 2022
Trip type: Travelled with family
Thank Sulz4you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aseri Tikoimatuku, General Manager at The Palms Denarau Fiji, responded to this reviewResponded 25 March 2023

Thank you for staying with us and for your kind review and recommendation.
We look forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2022

Fortunate to get a beautiful apartment just minutes from the marina on a holiday (Fiji Day) weekend. The GM Ms. Ogina and her friendly staff were extremely supportive with my elderly mother, they were able to make arrangements for a wheelchair, coordinated accommodating taxi services and even helped with loading and unloading. This is very much appreciated when traveling with elderly parents. The travel desk staff was very helpful with booking activities for me and the front desk staff assured me that would check in on mom, and they did. They helped my mom with everything from adjusting the air conditioning to setting the HTMI on the TV, These may seem like small things but they are huge to elderly folks. I would not have been able to experience snorkeling with the sharks with the support from the GM Ogina and her staff at The Palms, thank you for making our Fiji vacation memorable.

Date of stay: October 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank msdadabhoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 17 November 2022

Thank you so much for your great feedback. Hope to see you again. Sota tale.

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