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Reviewed 17 December 2016

This hotel was nice 5 years ago, now it is 4-star at best and certainly not "#1/84 hotels on Honolulu" as trip advisor says. We had to have maintenance fix our toilet, and our partial ocean view was about as partial as it could possibly be.

We checked out early and stayed at the Sheraton for half the price, and 10 times the view.

  • Stayed: November 2016, travelled as a couple
    • Value
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    • Service
1  Thank MAzian008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca M, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded 20 December 2016

Aloha MAzian008,

Thank you for providing us with your feedback and rating. We deeply apologize for any inconveniences you may have experienced during your stay with us, including maintenance on the toilet and the room's view. Should your travels bring you back to our hotel again in the future, we certainly hope to correct any of these concerns and provide you with an unsurpassed experience. Regardless, we appreciate you taking the time to leave us with your comments, as it helps us to improve for the future.

Warm aloha and mahalo,
Bianca Mordasini
Director of PR and Digital Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2016 via mobile

We stayed for 4 nights on the way home from a family holiday. Very clean and very well run, staff are excellent and very helpful. We had the ocean view room and the views are beautiful overlooking the water. Very central to Waikiki shops and local transport.

Stayed: December 2016, travelled with family
Thank Murray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca M, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded 20 December 2016

Aloha Murray G,

Thank you so much for providing us with your feedback and review on our hotel! We're very pleased to learn that you experienced a wonderful stay with your family, enjoying our clean & residential-style accommodations, great views of the ocean, convenient location to the beach, transportation and shopping, as well as our friendly and helpful staff associates. We appreciate you taking the time to leave us with your comments and certainly hope to have the pleasure of welcoming you back to our property again soon.

Warmest aloha & mahalo,
Bianca Mordasini
Director of PR and Digital Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2016

As a family of 10 with three generations travelling, Trump International offered us a blend of luxurious condo apartments with well fitted out kitchens, excellent service and a good location.
We took three apartments between the 10 of us and were all upgraded to ocean view rooms. The kitchens were really well fitted out with plates and cutlery for 10 people and a dining table for 6. (With the outdoor table added on, we sat 10 comfortably.)
The apartments had well appointed laundries with Bosch appliances, though the dryer was very slow to dry the clothes.
The bed was very soft for my liking, but I was happy with the pillow menu and arranged for a neck friendly pillow to be delivered to the room.
My only other gripe was the shower. The water pressure was very low.
Concierge was outstanding, recommending and booking restaurants and a private tour of the north shore. They were also extremely helpful and patient with our elderly parents.
We ate at the breakfast buffet most mornings. I loved how Danny, who worked the pans, remembered my order each morning, and our itinerary from the day before. ("How was the north shore?") He was full of humour added a lot to the ambience of the restaurant.
Trump International is one block from the beach, so it is easy enough to walk down there and rent a chair and umbrella, but I did miss that I couldn't just wander down to a hotel beach and read my book in the shade.
The are too many restaurants to count in the blocks near the hotel, but having bills sydney 3 minutes walk away was a blessed relief. (Green breakfast bowl and a picollo latte anyone? And hubby was so happy to have sweetcorn fritters in Hawaii!)
The restaurant and bar at Tommy Bahamas is also a great place for a light fresh meal and just a few minutes away.

Room Tip: Rooms on level 30 and above are outstanding.
  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Service
Thank Foodiespy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca M, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded 16 December 2016

Aloha Foodiespy99,

Thank you for providing us with your insightful review and comments on our property! We are absolutely delighted to learn that you and your family of 10 experienced a wonderful stay with us, enjoying our luxurious residential-style units, fully-equipped kitchens, in-suite washer/dryers, convenient location to the beach, shopping and more, as well as our attentive and friendly staff associates. We are honored to learn that your family enjoyed the service provided by our Concierge, as well as Danny, and are glad to know that they could help to make your stay here both special and memorable. We appreciate you taking the time to provide us with your valuable feedback. We certainly hope to have the pleasure of welcoming you back to our hotel again soon.

Warmest aloha & mahalo!
Bianca Mordasini
Director of PR and Digital Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2016

Great views from the ocean view room, great service! Right across from the beach, tons of shopping and restaurants. Even the elevators are fast! Anything you need, they will help you to obtain it. Had my special needs daughter with us and they went out of their way to make sure her stay was comfortable. beach bags with fruit and water, plus a towel given daily. Decorations are suburb for Christmas.

Room Tip: Ocean view , so worth it!
  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lynma1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca M, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded 15 December 2016

Aloha Lynma1959,

Thank you for providing us with your feedback and comments on our hotel. We are thrilled to learn that you experienced a wonderful time with us, enjoying our convenient location to the beach, shopping and dining, as well as our daily complimentary beach bag service, great views and the unparalleled 5-star service provided by our staff associates. We are honored that we could help to make your stay special and memorable, and appreciate you taking the time to provide us with your review. We hope to have the pleasure of welcoming you back again soon!

Warmest aloha and mahalo!
Bianca Mordasini
Director of PR and Digital Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2016

We are a family of two adults and four children. We stayed at the Trump International Hotel Waikiki for two weeks in the two bedroom deluxe ocean view suite. The suite was immaculate, the housekeeping was faultless, the beds were comfortable, the kitchen area was very well equipped, the bathrooms were well stocked with toiletries and lots of towels, and there was plenty of room overall. We really enjoyed the location of the hotel and the views of the ocean. All of the staff were very friendly and extremely polite and helpful. There is absolutely nothing but positive things to say about our stay here. We would definitely recommend it and should we ever return to Waikiki for a holiday, we would without any doubt stay here again.

Stayed: December 2016
Thank Lisajtorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca M, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded 14 December 2016

Aloha Lisajtorn,

Thank you for providing us with your feedback and review! We are thrilled to learn that you and your family experienced a wonderful stay at our hotel, enjoying our residential-style suites, complete with a fully-equipped kitchen, ample bathroom amenities, comfortable beds, great views and spacious living areas, as well as our attentive and friendly staff associates. We are extremely honored by your kind words, especially regarding staying with us again, and are so pleased to see that we could help make your family vacation memorable and special. We look forward to welcoming you back again in the future!

Warmest aloha and mahalo!
Bianca Mordasini
Director of PR and Digital Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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