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All reviews wading pool nordstrom rack reusable water bottles floor to ceiling windows water stations waikiki beach floor lobby keurig coffee maker international market place jamba juice soaking tub king suite centrally located hotel large shower chairs and umbrellas couple blocks resort fee
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23 - 28 of 717 reviews
Reviewed 4 weeks ago

Staff was so welcoming and helpful. I love the location, Starbucks convienently located right downstairs and great shopping next door. Rooms were clean and comfortable. Easy check-in and check-out. Be prepared for Parking and hotel fee!!!!

  • Stayed: October 2018, travelled on business
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Review collected in partnership with this hotel
Thank jwaquita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 4 weeks ago

Hi jwaquita,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We agree that our central location can't be beat for exploring the local shopping, dining, and entertainment that the area has to offer. The team is excited for your next visit and meeting all your expectations once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I have stayed at this hotel several times, and have been equally impressed each time. The rooms are clean and modern. The lobby is welcoming, as is the Staff. Rachel Klier checked us in for our last stay, and informed us of the live music that would be happening that evening near the pool. This location is perfect for a Waikiki weekend getaway, or convenient if just staying for a night out in Town. I will definitely be staying with Hyatt Centric in the future.

Stayed: October 2018, travelled with friends
Thank courtk11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 4 weeks ago

Hi courtk11,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We're happy to hear that you enjoyed a clean, modern experience and have shared your personal shout outs with the team. We look forward to your return and meeting all your expectations once again.

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Reviewed 4 weeks ago

For the price a very unsatisfactory standard in terms of things that could make all the difference. Stayed on penthouse level and while the view was great that was all. There was not even a small table provided with chairs to sit at to eat if you chose to eat any food in the room or to sit at a computer/tablet. No complimentary water in the room itself. You have to go to another level in the hotel to fill up from a fixed Britax filter station in your "complimentary" water bottle. An ice machine provided also at same location (bonus) but dont try to capture ice in the water bottle or most ice ends upon the floor. The pool is more like a wading pool for kids. Definitely misrepresented by web photos. Room service meal seemed to be ordered from outside the hotel (not the hotel kitchen) delivered in a Uber Eats bag at excessive price. The hotel menu on TV was impossible to fathom out and did not let you minimise the screen to view the whole menu and when queried to reception they could not offer an explanation - so was provided the hardcopy menu from downstairs. Not enough bathroom supplies on arrival. A big positive was being allowed to check in earlier than advertised due to a very early flight arrival. But no kettle (only a coffee machine). No microwave even a small one. But then there would be no room to put this. A very small room for two persons on penthouse level (okay it is a hotel not apartment). When staff were asked about the table nothing happened. Could have complained but just disappointed in this hotel - instead just enjoyed Hawaii. No way to do laundry in the hotel (had to use Ohana East coin laundry which has not changed in 30 years?) Love Hawaii. But would not stay at this hotel again. Paid for the superior view in dollars - but also in lack of basics.

  • Stayed: September 2018, travelled with family
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Review collected in partnership with this hotel
Thank ihacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 4 weeks ago

Hi ihacs,

Thank you for sharing your review of your stay with us at Hyatt Centric Waikiki Beach. We are concerned after reading your comments regarding your stay, as this is not the typical feedback we receive from our guests. We have shared this information with our team and hope that on your next visit you will feel free to reach out to a team member is there is anything we can do to improve your stay. We hope to have the opportunity to serve you again in the future.

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Reviewed 5 weeks ago

This was a friendly service oriented hotel, great food, nice bar and pool deck and nice fitness room. Staff was professional and courteous. Enjoyed complimentary early morning coffee and water bottle for filtered water.

Room Tip: Room was small, but very clean, updated and modern. Could have had a small table for two if with spouse . Otherwise great.
  • Stayed: October 2018, travelled solo
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Review collected in partnership with this hotel
Thank STEVEN S D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 4 weeks ago

Hi STEVEN S D,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We appreciate your comments on the courteous service you received and are glad you were able to take advantage of our amenities and public space. Travel safely and join us again soon. Mahalo!

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Reviewed 5 weeks ago

Such a fantastic place to stay. The staff are so friendly and the location is great. They helped us with our tours and went the extra mile to accomodate our requests! Would happily return to this hotel.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank pkd064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 5 weeks ago

Hi pkd064,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We appreciate your comments on our excellent location and the assistance you received from the team. Travel safely and join us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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