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Reviews (609)
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All reviewswading poolnordstrom rackreusable water bottlesfloor to ceiling windowswaikiki beachfloor lobbykeurig coffee makerinternational market placejamba juiceking suitesoaking tubcentrally located hotellarge showerchairs and umbrellasbeautiful roomresort feecouple blocks
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Reviewed 2 July 2018

Easy and quick check in, welcoming and efficient. The room is very comfortable and bathroom very clean. Located right in the middle of everything, restaurants and bars, supermarkets and shopping. The only shortfall is the pool, which is only a wading pool and not suitable for any sort of swimming. Hotel provides beach chairs and toys.

Room Tip: Room is very comfortable. Housekeeping is at different times through the day.
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Gabi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 3 July 2018

Hi Gabi M,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We're happy to hear that you enjoyed a quick, welcoming, and efficient check-in process and see you had the opportunity to get out and explore all of the local activities from our convenient location. We look forward to your return and providing you with another awesome stay. Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2018 via mobile

I originally booked an Airbnb that turned out bad. So, I booked the Hyatt. On our arrival we were greeted with the Valet, then we rec’d shell necklaces & offered a beta fish to take care of . My daughter picked “Bruce”. The best part was A/C , a dipping pool & jacuzzi.. some where to cool off during the off hours, The Staff was super friendly & helpful!! The place is modern, clean.. They had live music one of the nights near the bar that was an added feature! The location was real close the strip of shopping, they had a Starbucks adjacent to them & other local eateries nearby you can buy a fresh baguette for $2 they have picnic items, wine etc & there’s tons of ABC stores nearby as wellWe would definitely stay here again!!

Stayed: June 2018, travelled with family
Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 3 July 2018

Hi Stacey H,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We're so proud to read that our accommodations were a lifesaver from your unfortunate experience with Airbnb. The team appreciates your positive feedback on our service quality, excellent location, and live entertainment on property. We look forward to your return and welcoming you back with a warm aloha!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2018

This hotel is perfect for you if you’re looking for a smaller hotel with great service. The decor is modern beachy and the rooms seem like they are rarely new or updated.

Things to note:
-if you are parking at the hotel the daily rate is $35-40
-park on the 6th floor, which has an elevator leading to the lobby. The parking garage is shared with Nordstrom rack
-hotel checks out beach chairs And beach umbrellas, towels
-banana boat mini packs of sunblock upon request on first floor where they check out chairs and umbrellas
-room comes with reusable water bottles
-free refill water stations
-no swimmable pool but there is a spa and outdoor lounging area
-happy hour drinks and food poolside 4-7 pm
-hotel does not have cotton balls, but does have makeup removing wipes upon request
-if you do not like street noise request a higher floor
-hotel is steps away from shopping and various stores (right next to Ross)
-our room did not have a tub, not sure if other rooms might have one
-room does not have outdoor balcony area

I was impressed by the speed of service and everyone we interacted with was friendly and helpful. I loved the cute shell necklaces we received at check in.

Hotel is located 5 minutes away from the beach and right in the heart of Waikiki shopping area (department stores, H&M, food courts, etc).

Overall, I recommend this hotel if you’re looking for something smaller, quieter, and easy to get in and out of.

I regret to say that what took away from our stay in Waikiki, which is out of the control of any hotel here, is the number of homeless people on the streets (very depressing) and the presence of graffiti on some buildings and throughout the city in general. I was not aware of this prior to booking our trip. If you’re looking for a true island experience that’s not as touristy and free from the depressing reminders of big city life, you should consider going to Maui or one of the lesser populated islands instead.

Room Tip: It would’ve been nice if there were some extra towel bars in the bathroom for hanging up wet swimsuits
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank findjch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 3 July 2018

Hi findjch,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We appreciate your detailed comments on the outstanding service you received, our convenient location, and awesome amenities to accompany your Hawaiian adventure. The team is thankful for your recommendations to our upcoming guests and we look forward to our next opportunity to welcome you back again in the future. Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

Amazing hotel and great location - right off the Kalakaua Road and in the heart of the shopping district along with many great restaurants. If you like shopping and being near lots of good food then this place is for you. The nightlife is very lively and energetic because most restaurants and stores close late. Majority of the stores close around 10-10:30pm. There are multiple shopping malls/plazas around the area including a duty free mall. Hotel is very close to the beach. You can get there in just a few minutes. The staffs at the hotel were very friendly and accommodating. Room was very clean and spacious. Loved the contemporary design and the feel of the room. Our room was next to the elevators so we could hear them moving all day but it became like a white noise so it did not bother us. Will definitely come back again on our next visit.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 29 June 2018

Hi Stephanie W,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We are so proud that you enjoyed an amazing experience and were able to get out and explore all of the local dining, shopping, and entertainment. We look forward to your next visit and welcoming you back with a warm aloha. Mahalo!

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Reviewed 27 June 2018

We loved our stay at the Hyatt Centric! The room was well appointed and quite spacious for a family of four. The staff were incredibly friendly and helpful at all hours of the day and the hotel's facilities were immaculate and of a high standard. Although not on the beach front, it is only a 5 minute walk around the corner and beach towels, chairs, umbrellas and sunscreen are available for guests to use at their leisure. All the favourites were offered at breakfast with a great view of the pool while you eat. We highly recommend staying here and would book again in heartbeat on our next visit to Honolulu.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank maureengheri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake H, Guest Relations Manager at Hyatt Centric Waikiki Beach, responded to this reviewResponded 28 June 2018

Hi maureengheri,

Thank you for sharing your review of your experience with us at Hyatt Centric Waikiki Beach. We're glad you enjoyed a memorable stay and see you were able to take advantage of our daily breakfast offerings and awesome amenities as an added convenience to your stay. We look forward to your return and meeting all your expectations once again. Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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