We stayed in room 9. It was beautiful. The inn was very nice. It is in a great location, walkable to everything and in a charming historic neighborhood.
When we arrived at around 5:30 pm, the innkeepers were gone, and the key was left for us. We barely had any contact with anybody throughout our 4-night stay. There is no housekeeping unless you ask for it. We received no instruction on how to communicate our housekeeping needs. Each morning after breakfast, we knocked on the door to the kitchen, hoping to find somebody who knew about housekeeping. I felt like I was imposing on them each time I had to do this. The first two days, we only asked for fresh towels. We requested a room cleaning on the third day, but nobody every came to our room. The next day, we again asked the staff in the kitchen to clean our room. The staff person we spoke to told us that she had cleaned the wrong room the day before.
Because nobody was at the inn except at breakfast, there was no feeling of warmth or assistance or advice from any staff on restaurants, tours, pretty streets to walk down or anything else about Newport.
In addition, the inn had no snacks or cold beverages available during the day. Only coffee.
After reading so many great comments about the breakfast, I was expecting a truly delicious breakfast. We were both disappointed. The breakfast was just ok. It was fine but far from fantastic.
Overall, I give the inn 4 stars because the room and the entire inn were beautiful and in a great location. However, there was nothing welcoming or homey or intimate about it and the breakfasts were ordinary.1