We went twice during our last visit to Newport. The first night was just me & my husband - service was great, food fantastic. Brought the family back the next night. The waitress wasn’t sure if she could seat the 6 of us despite multiple booths open. We’re seated & no menus til we finally caught her eye 30+ minutes later. Then it was another 45 minute wait for the food - never once did she check back to see if we needed more drinks or to update us on our order. (They were Not packed). At the end of the night we were told they add an automatic 20% tip to parties of 6 or more. Really! Rarely do we see a tip added for parties of 6 & this service was so bad it didn’t deserve more than 15%.
Was very disappointed with the difference between the 2 nights & probably would have said something if we didn’t have the kids (ages 9 & 7) and didn’t have some time constraints.
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