We really enjoyed our time here! It was so nice to be able to have a home away from home. It was very easy to get ahold of the owners and they were quick to respond!
Contacted owner about bedbugs and the house not being cleaned properly. Toilets and showers were dirty. My mother had snapped a few pictures of dirty areas for me to send to the owner. On a couple of the pictures when they were blown up you could clearly see several bedbugs along the base boards. I sent the pictures to her. She explained that she employs cleaners and appreciated that I made her aware of the issues. She also said she would inspect the home for bedbugs and send me a partial refund. I did send my address but never received the refund or any other correspondence.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children||Large groups|