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All reviews sectional sofa indoor pool bedroom area breakfast was delicious road noise great place to stay bed was comfortable rooms are large favorite hotel hotel room would stay here again business trip air conditioner booked this hotel fitness center desk loop
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Reviewed 30 April 2017

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattPlaceSAGM, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this reviewResponded 9 May 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 April 2017

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattPlaceSAGM, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this reviewResponded 9 May 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 April 2017

  • Stayed: April 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattPlaceSAGM, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this reviewResponded 29 April 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 April 2017 via mobile

What a pleasant surprise this hotel turned out to be. Clean and well appointed rooms. Sleeper sofa along with our king bed. Work desk en suite. Mini fridge and a microwave upon request. Spacious with excelkent layout design. Superb climate control. Decent closet and a large walk-in shower.

Amenities in the hotel were superb. Indoor swimming pool, fitness center, full service beverage bar, very reasonable snack bar and on order menu. Breakfast buffet was sufficiently varied.

Hotel staff was remarkably friendly from the room maintenance staff to the registration desk personnel. Olivia and Mitzi were marvelous, always helpful, cheerful and smiling.

Stayed: April 2017, travelled with family
3  Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattPlaceSAGM, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this reviewResponded 29 April 2017

Dear Philip S,

Thank you so much for taking the time to review our Hotel and for your kind words about your stay and Miss Mytzue and Miss Olivia in the gallery. We will ensure that they get their well deserved recognition! More importantly, we hope to see you again soon when your travels bring you back to the area.

Again, thank you!

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Reviewed 15 April 2017

This is a new appearing hotel. Good for business. The room was clean.

My only complaint was the AC unit seemed to run all night non-stop even when it was not set excessively low.

Another person in our party ended up in a room on the second floor that was right over some exhaust fans, which were very loud. The front desk helped him move rooms, which he appreciated.

  • Stayed: March 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Troy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattPlaceSAGM, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this reviewResponded 29 April 2017

Dear Troy M,

Thank you for taking the time to write a review of your stay and for letting us know about the issues with the AC so that future guests are not as unfortunate as you were. We hope to see you again soon!

Again, thank you!

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